Mental Health Crisis Response Assistant
Wake County Public School SystemAbout the role
Overview
POSITION TITLE (Oracle title)
MENTAL HEALTH CRISIS RESPONSE ASSISTANT
WORKING TITLE
Mental Health Crisis Response Assistant
SCHOOL/DEPARTMENT
Counseling and Student Services (CaSS)
LOCATION
Crossroads II, Cary, NC
PAY GRADE
Noncertified Grade 23
FLSA STATUS
Nonexempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No, grant funded position
WORK WEEK SCHEDULE
Monday-Friday (occasional evenings and weekends) Position is not available for a hybrid telework workweek
POSITION PURPOSE:
Provides support and assists in coordinating mental health crisis response relating to students experiencing chronic mental health issues at school, maintains confidentiality, and complies with all federal, state, and local laws, regulations, guidelines, and procedures as they relate to the students requiring mental health crisis response services throughout the district. Maintains an environment conducive to learning. This position is a grant-funded position dependent on funding provided by the U.S. Department of Education. Continuation of the position is contingent upon ongoing access to grant funding from the Department of Education during the calendar year and the Department’s renewal of funding for subsequent calendar years. To the extent that grant funding is continuously renewed, the grant-funded position cannot extend beyond December 31, 2029.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
- Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint; Google Apps;
- Working knowledge of successful instructional delivery methods;
- Working knowledge of general classroom activities and routines;
- Ability to protect the confidentiality of personally identifiable information in accordance with the Family Educational Rights and Privacy Act of 1974 (FERPA) and other applicable federal and state laws, policies, and regulations;
- Ability to understand and manage broad mental health issues in students.
- Ability to work in a team environment and effectively collaborate with others;
- Ability to motivate students;
- Ability to constantly monitor and supervise the safety and well-being of students;
- Ability to recognize and support students with a variety of backgrounds, abilities, exceptionalities, behavioral needs, and learning styles;
- Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
- Ability to establish and maintain effective working relationships with school system staff, students, parents, businesses, community agencies, and the public.
EDUCATION, TRAINING, AND EXPERIENCE
- Bachelor’s degree from an accredited university or college in the field of Psychology, Social Work, Counseling Education or Human Services;
- Experience working with or assisting individuals with mental health issues.
CERTIFICATION AND LICENSE REQUIREMENTS
- Hold and maintain a Crisis Prevention and Intervention (CPI) certification (specific program to be determined by WCPSS Special Education Services) and maintain that certification through the proper renewal process, adhering to all timelines; CPI training will be provided through Wake County Public School System (WCPSS), if needed.
PREFERRED QUALIFICATIONS:
- First Aid and CPR certifications.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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