Senior VIP Marketing Host - Jewel Nightclub Las Vegas

POSITION SUMMARY:  

The Senior VIP Marketing Host generates revenue through development and servicing of relationships with existing and potential target guests.  The position facilitates all guest reservation requests promptly and without error, ensures guests are aware of events and supports the execution of them, maintains high level of visibility throughout the facility, and builds guest loyalty by exceeding all expectations in service and dependability.  

 The position will report to all scheduled duties in a timely manner and collaborate with all departments to ensure total guest satisfaction. Responsible for effectively handling guest complaints and discrepancies, assuring all guests are dealt with in an efficient and courteous manner. 
 

GUEST SERVICE REQUIREMENTS: 

• Provide a friendly, personal demeanor with a willingness to interact  

• Provide professional and friendly guest services   

• Commits self to the below listed Company values, and acknowledges dedication to providing excellent guest service for our Guests and our internal team, at all times 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

• Sell VIP table reservations at assigned venue and maintain a minimum number of sales per agreed upon 

• Maintain the minimum revenue support weekly requirements at company venues other than your own 

• All VIP table reservations must be entered into UrVenue including the guests full name, cell number, and email address.  Reservations without complete information will not be counted towards the minimum requirements and individual commissions will not be paid 

• All assigned data collection, marketing, and social media tasks must be completed per management’s requests 

• Maintain professionalism at the workplace and with co-workers and patrons 

• Alert and get approval for all breaks, leave of rotation or duties in which you cannot perform at the time they were assigned to you 

• Be attentive to all company related events and upcoming venues and changes 

• Maintain and meet all marketing requirements such as guest list, contact information forms, Facebook invites and bulletins 

• Keep a proper and professional appearance and attitude 

• Responsible for maintaining the workstation / podium in a neat and orderly fashion 

• Maintain and promote a friendly atmosphere for customers and staff 

• Comply with added hours or time frame after scheduled shift as needed 

• Provide customers with information and directions 

• Inform management of any complaint, comments or incident 

• Appear in dress code for all shifts at your scheduled time 

• Comply with cross promotion of all venues and when needed 

• Related duties as assigned 

• Assists and/ or completes additional tasks as assigned 
• Must promote Tao Group Restaurants to all guests prior to visiting the nightclub to meet stated revenue goals per position 

WORKING KNOWLEDGE REQUIREMENTS: 

• Proficient in UrVenue, Windows Office, Microsoft Office, Mac OSX, POS systems 

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

• Must have good positive energy to make it through the day 

• Must be able to read the computer monitors 

• Must be able to print legibly for guests to read 

• Must be observant and quick to respond to various situations 

• Must be able to move quickly through work and set the pace in the office and/or venue 

• Must be able to sit and/or stand for extended periods of time 

• Must be dexterous and able to participate in all service aspects. 

• Must be able to twist, tow (push or pu