Senior Coordinator, Instructional Operations

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Senior Coordinator, Instructional Operations

Job Description Summary:

The Senior Coordinator, Academic Affairs Operations, collaborates with a team of Senior Coordinators in Instructional Operations, the Managing Director, Deans, and departmental leadership to design and implement workflows that align systems, processes, and resources with institutional strategic goals.

Job Description:

Supervision Received and Exercised 

Operates under the direct supervision of the school dean or designated supervisor. While the role does not typically include formal supervisory responsibilities, the Senior Coordinator may oversee limited hourly staff, including interns and temporary employees, and may coordinate their schedules. They may provide guidance to new staff hires as part of onboarding and training processes. The position is expected to work independently on routine tasks while seeking direction for more complex assignments. 

Competency Expectations

• Project Coordination:  Collaborates, organizes, and facilitates activities within programmatic areas, ensuring all elements align with project and Academic Affairs goals. 

• Project Planning: As appropriate, and in coordination with Academic Affairs Leadership, leads development of comprehensive project plans for small- to medium-sized initiatives, showing attention to detail and effective time management. 

• Stakeholder Collaboration: Demonstrates strong coordination skills by effectively engaging with college personnel and external partners, including industry stakeholders, to achieve project objectives. 

• Operational Support: Oversees coordination of special, innovative departmental or school initiatives, demonstrating a commitment to organizational efficiency. 

• Leadership and Training: Demonstrates strong ability to support, coach, and guide team members while fostering a collaborative and respectful work environment.

Description of Duties and Tasks

• Remains current on institutional and Academic Affairs goals and strategies related to student success initiatives and operational excellence, and assists with implementation, assessment, and alignment.

• Gathers, organizes, and supports the initial interpretation of data related to process improvement, student success programs and initiatives, and supports implementation of recommendations to improve student success outcomes and/or operational excellence.

• Collaborates cross-functionally to build relationships with faculty, staff, and other stakeholders.