Senior Director, GCA AI & Technology

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Multi-Family Technology Product & Platform Management

Job Category:

People Leader

All Job Posting Locations:

New Brunswick, New Jersey, United States of America

Job Description:

Position Summary

The Senior Director, GCA AI & Technology serves as an Enterprise leader accountable for the strategy, governance, and execution of GCA’s AI and technology ecosystem. This role ensures that GCA employees are enabled by modern capabilities, shared workflows, and strong data foundations—driving smarter, faster, more consistent work across the organization. The Senior Director sets the vision, oversees platform and capability development, leads change and adoption, and stewards GCA’s AI and technology portfolio in partnership with Johnson & Johnson Technology.

Strategy & Governance

• Set and govern the strategic direction for GCA’s AI and technology ecosystem inclusive of lead development of the digital and AI transformation roadmap aligned to GCA priorities.

• Own the enterprise portfolio of GCA AI and technology capabilities, tools, platforms, and standards.  Ensure alignment with Johnson & Johnson policies, enterprise architecture, and compliance requirements.  Serve as GCA’s representative on Johnson & Johnson’s Artificial Intelligence Council.

• Establish governance, guardrails, decision-making frameworks, and responsible AI use across Communications, WW GA&P and GHE.

Team Leadership: Platform & Capability Owners

• Manages team of three capability/platform owners responsible for building, evolving, and governing the technology platforms supporting GCA’s core capabilities.

• Build team, establish Owner roles and establish processes that ensure that Owners are assessing capability needs, defining technology requirements, partnering with J&J Technology to design and implement platforms, driving change management, training, and role-based enablement, and continuously enhancing platforms to meet evolving organizational needs.

Workforce Enablement & Change

• Drive overall workforce adoption and effective utilization of AI and technology capabilities. 

• Supervise Workforce Enablement Lead talent accountable for leading analytics-driven approaches to understand usage, barriers, and behavioral trends.  Oversee change management, training, communications, and role-based enablement.

• Build team, establish Owner roles and establish processes that ensure that Owners are assessing capability needs, defining technology requirements, partnering with J&J Technology to design and implement platforms, driving change management, training, and role-based enablement, and continuously enhancing platforms to meet evolving organizational needs.

Execution & Cross-Functional Partnership

• Partner with GCA leaders and J&J Technology to embed AI and technology into daily work.

• Lead matrixed teams to execute platform delivery, integrations, and capability launches.

• Oversee execution of the tech and AI roadmap, anticipating risks and enabling delivery momentum.

Data, Content & Intelligence Foundations

• Oversee GCA’s data and content foundations, including the enterprise content library and unified data platform and evolution of current data hub.

• Ensure strong metadata, taxonomy, governance, and library science discipline.

Required Skills & Experience

• Demonstrated leadership in tech and AI transformation within complex, matrixed