D365 Senior Business Systems Analyst

About CooperSurgical:

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com.

Job Summary:

The D365 Finance and Operations (F&O) BSA is responsible for enabling business readiness by helping End Users understand system capability and relate it to their business processes. Their most critical role is in enabling process documentation and thorough testing of the D365 solution, as configured for CSI. The BSA will also support ongoing training and optimization efforts. The ideal fit for this role will be a D365 F&O expert, with strong presentation or facilitation skills. A background in Operations/Supply Chain/Manufacturing/Advanced Warehousing is a big plus.

Responsibilities

• Support End User documentation of end-to-end processes flows, business scenarios, Work Instructions, and SOPs
• Guide End Users through critical test cases and process variations in the system
• Lead preparation of demonstrations and system walk-throughs for new releases, change requests, and optimization phase design and build
• Support testing efforts, including business process testing
• Support functional design and configuration
• Support Hypercare for global D365 F&O implementations, including office hours support for SuperUsers
• Support change impact analyses of new releases and change requests to enable accurate, timely communication to business stakeholders on the change to come
• Where possible, support delivery of D365 F&O Training for global End Users using various formats (classroom, VILT, etc.)
• Support preparation of training exercises, knowledge checks, and supporting data for training programs
• Support content development, including training collateral and reference materials
• This role will focus on the following areas: Operations/Supply Chain/Manufacturing/Advanced Warehousing

Qualifications

• 3-5 years of experience with configuration and customization of Microsoft Dynamics 365 Microsoft D365 Finance and Operations

• Strong technical knowledge of modules and/or functional experience in Operations/Supply Chain/Manufacturing/Advanced Warehousing
• Experience in designing and implementing D365 solutions for global organizations
• Proven skill as a presenter or group facilitator - comfortable communicating with employees at all levels within the organization
• Experience gathering business, technical, and functional requirements
• Highly motivated self-starter
• Collaborative working style coupling strong interpersonal skills with high technical acumen
• Able to manage competing priorities in a fast-paced environment
• Experience with Azure DevOps is preferred
• A certification within Microsoft Dynamics ERP (D365, 2013/2011/4.0/Online) is preferred
• Experience working in a highly regulated industry, e.g., medical devices, is a plus
• Experience with ISV solutions, data migration, reporting, and testing is a plus

As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.

To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by se