APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

 

JOB DESCRIPTION AND POSITION REQUIREMENTS

Penn State is searching for a full time Transportation Access Systems Technician - Grade 4 to join the team. Duties include:

 

• Maintain, troubleshoot, and perform general repairs on automated parking system equipment, such as permit dispensers, parking meters, facility count systems, fixed and mobile license plate recognition systems, pay stations, gate boxes, digital signage, and cameras; repair and/or replace damaged gate arms
• Respond to requests for assistance regarding automated parking system equipment or service issues
• Report equipment failures directly to parking office and supervisor at time of failure
• Implement emergency repairs and procedures during outages and systems failures
• Identify, diagnose, troubleshoot, and resolve equipment malfunctions and operational issues such as hardware failure, unresponsive equipment, error messages, network connectivity, etc.
• Perform replacement/repairs or coordinate the repair of communications equipment such as cables, cable terminations points, modems, wireless switches, wireless access points, wireless bridges, etc.
• Read and interpret schematic drawings to maintain and repair various electrical components such as hardwired power systems, battery systems, credit card systems, barcode readers, thermal printers, bill to bill recyclers, solar panels, etc.
• Perform general testing and troubleshooting of parking equipment software
• Modify lot settings and lot setting tables to update parking permit types and pay rates
• Request support from central office or appropriate vendor when on-site procedures have failed to resolve problem(s)
• Implement predetermined hardware and software upgrades in the field; execute test scenarios, validate test data, and document test results
• Ensure physical security of parking assets and equipment to prevent theft and/or damage
• Report facility, building, and security issues to appropriate personnel
• Track and maintain service call records and other documentation as requested by management
• Serve as a liaison with system vendors and manufacturer representatives
• Transport, maintain, and set-up variable message boards for events and traffic control
• Assemble barricades; set-up cones and signs for events, special parking arrangements, etc.
• Maintain inventory of regularly used parts and supplies, such as gate arms, receipt paper, ticket stock, and other parking related items
• Communicate with management to order and replenish supplies. Inspect park