Senior Manager, Retail Product Development - North America

20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America

Why Oatey?

Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo.

At Oatey, we're doing big things — and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares — about you, our customers and our world. Ready to make an impact in a place where you matter?

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Position Summary:

The Senior Manager Retail Product Development – North America plays a pivotal role in leading the development and execution of innovative retail product solutions across North America. This position ensures Oatey’s retail product portfolio remains competitive, customer-focused, and aligned with company growth and channel strategies. The Senior Manager leads cross-functional initiatives from concept validation through commercialization and post-launch analysis, partnering with Sales, Corporate Product Management, Retail Channel, Supply Chain, R&D, Finance, suppliers, reps, and external firms. This role not only drives innovative retail product launches but also ensures Oatey remains ahead of evolving consumer needs, retailer expectations, and omni-channel demands.

This role is responsible for embedding sustainability, compliance, and digital readiness into the product pipeline, while building a high-performing team that positions Oatey as the most trusted and innovative brand in the marketplace.

Position Responsibilities:

• Product Development Leadership

  • Lead the development of new retail products from concept through launch, ensuring strategic alignment with customer needs and business objectives.

  • Partner with global sales leaders to align new product priorities with Oatey’s strategic growth objectives.

  • Foster a culture of innovation by embedding customer insights, competitive benchmarking, and market trends into decision-making.

• Sales & Customer Alignment

  • Work directly with Sales teams to ensure product strategies achieve both customer and company goals, positioning Oatey as a trusted and innovative partner in retail.

  • Collaborate with Sales and Channel Marketing on retailer-specific initiatives, including line reviews, assortment strategies, and promotional planning.

  • Present compelling product stories to customers that reinforce Oatey’s reputation as an innovation leader.

• Product Performance Management

  • Monitor and analyze performance of current SKUs, identifying risks, opportunities, and actions to maintain shelf presence, margin, and profitability (in partnership with other stakeholders).

• Supplier, Rep, and Partner Engagement

  • Partner with suppliers, manufacturer reps, and external firms to co-create new SKUs and solutions that differentiate Oatey in the marketplace.

  • Leverage external partnerships to accelerate innovation, ensure feasibility, and enhance value creation for customers.

• Cross-Functional Collaboration

  • Partner with Supply Chain, R&D, and Finance to ensure feasibility, cost-effectiveness, and operational readiness of new and existing product initiatives.

  • Support Marketing in building strong positioning, packaging, and go-to-market tools that resonate with consumers and retailers.

• Team Leadership & Development

  • Manage, mentor and guide junior product managers and associates, fostering a culture of accountability, innovation, and continuous improvement.

  • Create long-term retail product strategies aligned with Oatey’s corporate vision, financial goals, and innovation agenda.

  • Ensure compliance with product safety, regulatory, and quality standards across all initiatives.

• Innovation & Sustainability Advocacy

  • Champion initiatives that drive product differentiation through design, functionality, and environmental responsibility.

  • Stay ahead of industry trends and consumer preferences to inform future product direction.

• North American Market Insights & Knowledge Sharing

  • Share insights and best practices across regions t