LEASING AGENT

Description

Leading Property Management company seeking to hire a Leasing/Administrative assistant with customer service leasing skills for a beautiful successful Apartment Community located in Lansing MI. 

As a Leasing Agent, you will play a crucial role in attracting potential residents, ensuring high occupancy rates, and providing exceptional customer service.  The Leasing Agent position is co-responsible for all day-to-day property operations and overseeing and enhancing the value of the property. The Leasing Agent maintains property rentals by advertising and filling vacancies; negotiating and enforcing leases; maintaining and securing premises. 

If you are a motivated individual with excellent communication skills and a passion for real estate, we invite you to apply.

 Assisting With Financial:

• Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.
• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
• Helps prepare annual budgets and income projections in a timely and accurate manner.
• Assists in ensuring that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.
• Helps ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.
• Helps generate necessary legal action, documents, and process in accordance with State and Company guidelines.
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance.
• Ensure invoices are submitted for payment, helps handle petty cash and all funds.

Leasing:

• Ensure property is rented to fullest capacity.
• Utilize marketing strategies to secure prospective residents.
• Confirm that techniques are effective in obtaining closing.
• Helping gather information about market competition in the area and file.
• Represent the company in a professional manner at all the times.

Administrative:

• Ensure current resident files are properly maintained.
• Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis.

Resident Retention:

• Address resident concerns and requests on timely basis to ensure resident satisfaction with management.
• Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.).
• Ensure distribution of all company or property-issued notices (i.e., bad weather, emergency, etc.).
• Consistently implement policies of the community.

Personnel Management:

• Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
• Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership.
• Plan weekly/daily office staff schedules and assignments.
• Coordinate maintenance schedule and assignments with Maintenance Supervisor.
• Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary.
• Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment.
• Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).

Essential Job Functions:

• Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer service-related business preferred.
• Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action.
• Effectively convey ideas, images, and goals to a diverse group of personalities.
• Must possess a positive attitude.
• Achieve Fair Housing certifications prior to interaction with prospects or residents.
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
• Knowledge of OSHA laws and regulations.
• Participate in training to comply with new or existing laws.* Be able to work evenings and weekends.
• Present self in a neat, clean, and profess