Sales Account Lead

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.

Hajoca is looking for a Sales Account Lead at their Chattanooga, TN location.

Pay for Sales Account Lead is $33 per hour at this location.


Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and persuasive? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we’d like you to join our team as an Sales Account Lead.


About the Role:

You will:

• Attract and maintain customers. Develop and maintain strong relationships with key customers, serving as the primary point of contact for all sales-related inquiries and activities.
• Work with the Profit Center Manager to establish revenue and margin targets.
• Identify opportunities to expand business with existing key accounts; aligning sales efforts with customer needs and company objectives to drive revenue growth and maximize profitability.
• Proactively engage with customers to understand their business goals, challenges and opportunities and provide solutions to address their needs and drive value.


• Meet or exceed monthly sales goals. Manage sales pipeline and opportunities for key customers, tracking sales activities, forecasting revenue and ensuring timely follow-up and closure of deals.
• Stay informed about industry trends, market dynamics and competitive landscape, providing insights and recommendations to inform sales strategies and tactics.
• Analyze sales reports, tools to establish strategies to assess customer purchase potential, grow market share, and meet or exceed monthly sales targets.
• Respond to quote submittals, process sales orders, bids, job information packages, and perform all sales functions in accordance with Company policy and procedures.
• Actively participate in scheduled sales meetings, complete customer call reports, and maintain current customer profile data.


• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional associations and trade shows.
• Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, follow up to ensure resolution and customer satisfaction.
• Work with the customer, Profit Center Manager, and Credit Manager to facilitate payment of all accounts receivable; communicate any changes in a customer’s business that might cause a credit risk.
• Support Sales and all Profit Center activities as part of our Profit Center Team.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.


About You:

• 2+ years outside sales experience, large account management preferred.


• Able to drive for company business. As a company business driver, you must:
◦ Be at least 18 years old.
◦ Possess a proper and valid driver’s license.
◦ Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
• Extensive knowledge of products sold in the Profit Center


Our ideal candidate will also:

• Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.
• Be able to build influential relationships and trust with customers and key vendor partners through open and interactive commu