Manager, Accounting Operations

Everly Health's mission is to transform lives with modern, diagnostics-driven care, and we believe that the future of healthcare is meeting people where they are. Headquartered in Austin, Texas, Everly Health is the parent company to Everlywell, Everly Health Solutions, Natalist, and Everly Diagnostics. We've set a new standard of people-focused, diagnostic-driven care that puts patients at the center of their own health journey.
Our infrastructure guides the full testing experience with the support of a national clinician network that's composed of hundreds of physicians, nurses, genetic counselors, PharmDs, and member care specialists. Our solutions make world-class virtual care more attainable with rigorous clinical protocols and best-in-class science to tackle some of the healthcare industry's biggest problems.
We are hiring an Accounting Operations Manager to oversee and manage the billing and collections process, chargeback process, and other areas of operational accounting for the Company. This position will play a critical role in ensuring that the Company appropriately engages, bills, and collects from its customers (including reimbursement) in a timely manner, and manages the end to end chargeback process, in addition to a plethora of automation and streamlining activities. We are in high growth mode and need someone who can come in, roll up their sleeves, and help build and manage a mature, robust order-to-cash, chargeback and revenue process that will scale with us as we continue to evolve and grow. If you are passionate about building, enhancing, and ultimately managing these types of processes, and you’re looking for an opportunity to learn and grow, then Everly Health is the place for you.

What You’ll Do (Duties and Responsibilities):

• Oversee the end-to-end order-to-cash and chargeback process ensuring that customers are appropriately onboarded, billed, and timely collected and chargeback are disputed in a timely manner
• Oversee the end-to-end order-to-cash and chargeback process ensuring that customers are appropriately onboarded, billed, and timely collected and chargeback are disputed in a timely manner
• Manage the claims payment to claim reconciliation process to manage outstanding reimbursements alongside the RCM team
• Work cross-functionally and with third party consultants to enhance the current process, inserting controls where necessary, and automating processes where able 
• Ensure quality control over all billing/accounts receivable transactions and related financial reporting
• Maintain accurate and complete customer records
• Proactively seek opportunities to enhance the current process, reducing the amount of time it takes to bill and collect from customers
• Ensure timely receipt of all customer invoices
• Act as a liaison for the accounting department with other departments and externally with customers in order to solve billing/accounts receivable questions and disputes
• Work with revenue accounting team to develop a process for revenue recognition to help reduce the monthly close timeline
• Assist the Director of Tax/Treasury with the PC accounting and bank account process
• Complete month-end close reviews and reconciliations, booking corrections as needed

Who You Are (Job Requirements):

• Bachelor’s degree in accounting, finance, management, or a related field
• 7+ years of order-to-cash/accounts receivable/accounting experience
• 2-3 years supervisory experience
• Extensive knowledge of order-to-cash/accounts receivable/accounting procedures
• Familiarity with GAAP preferred
• Excellent communication, management, and interpersonal skills
• Strong IT acumen and experience with Salesforce, NetSuite, Bill.com or related accounting software
• Strong situational awareness and conflict resolution skills
• Commitment to ethical behavior with a willingness to adhere to all company policies and current financial legislation

You'll Love Working Here:
· Venture backed by top-tier firms· The opportunity ahead knows no bounds· Open vacation policy for salaried team members· Front Loaded PTO for hourly team members· Employee discounts· Paid parental leave· Health benefits· 401(k)
NO EXTERNAL RECRUITERS - INDIVIDUAL APPLICANTS ONLY
Everly Health is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
HIPAA Disclaimer: This role will be in an environment that has access to protected health information (PHI) and all security standards to protect PHI must be followed.