Associate Sales Representative, Immunology - Charleston, SC

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

The Immunology/Neurology Associate Specialty Sales Representative will focus on sales performance and engagement with the account and targets. Current immunology call points are: Neurologists, Immunologists, Allergists, and Specialty Pharmacy companies.  The SSRs should focus on a multi-channel strategy which includes face-to-face meetings, follow up with requests and set up succeeding interaction points.The SSR will have a hybrid, rep-enabled capability and an omnichannel approach to respond to  customers, business and environmental needs of Marketing, Value Access, Operations, Analytics, CL&D, and Medical Affairs. The SSR will also be tasked to move at a rapid pace using digital resources for customer engagement. The SSR will be tasked at using technology for call planning/targeting, field communications, field reporting, sales data analysis, reporting and generating insights. Territory to include Charleston, North Charleston, Florence, Mount Pleasant, Hilton Head Island and other areas of South Carolina. Additionally, the territory will include areas in Georgia such as Savannah and Brunswick. 

 

Other skill sets:

CRM evolution/expansion
Enhanced approach to customer targeting and engagement
Remote engagement
Use of analytical data to generate insights
Better use of existing tools in Excel and Word
Use of Technology like digital platforms (e.g., Power BI Salesforce, Concur, etc.)
Adoption of new enhancements to build innovate, automated, and future thinking solutions
 

Primary Responsibilities:

 

Sales Excellence/Clinical Expertise

Consistently demonstrate an in-depth knowledge of and represent the Grifols immunoglobulin product portfolio with an advanced comprehension of disease state knowledge as well as treatment approaches.  Provide branded product and clinical insights aligned with the product’s label to relevant customers. 
Lead in-depth discussions requiring an advanced comprehension of product knowledge, disease state, and treatment approaches.
Keep abreast of competitive product dynamics, changing treatment practices or guidelines with potential impact on Grifols product positioning or usage. 
Engage a broad range of audiences with various levels of expertise.  Understand how to work regional/local systems, centers of excellence, patient advocacy, specialty pharmacy customers and individuals involved with the customer journey.
Clearly communicate clinical messages that are relevant and specific to each influencer in the decision process (Physician, Office Decision Maker,  Clinical Pharmacists, DOP, therapeutic departments, ADR/SP Partner, Infusion Suite Nurse, etc.)
Demonstrate account-based selling skills (including group presentations, etc.).  Build relationships in institutions aligned with customer segmentation.
Partnership with Marketing, Ig Nurse Educators, MSL, Value Access, etc.
Educate and promote IG product portfolio to customers including Emergency Dept Physicians, Allergists, Neurologists, Pharmacists, and Nurses.
Key Opinion Leader mapping and appropriate relationship with Grifols Medical Liaison.
 Business Acumen

Understand the major fluctuations a market can have and overall plasma economics of the system/institution (e.g., GPO, SP, ADR, membership, specific account trends)
Knowledge of the distribution of biologics, key local customers (i.e., Specialty Pharmacies, non-acute accounts), market dynamics (i.e., distribution channels, private infusion suites) and local/national demand trends.  Ability to build strong working relationships with the distributors aligned with Managed Markets
Understanding of Physician Management companies (e.g., Intrafusion, Corinthian, Healix, etc)
Leverage a deep knowledge of customer needs, targeting segmentation and behaviors to apply to territory planning with the ability to change course and modify business strategies or tactics, if needed. Must know how to create a plan of action for key accounts through data analysis (i.e., recognize buying patterns, trends, lost business, anomalies in purchases, threats, opportunities, etc.). Thereafter, use this information for qualitative customer conversations to generate sales
Represent customers in the customer forecast process – understand national strategy, aligns tactics to the needs of the customer
Remain cognizant of managed care coverage throughout the business territory including major