Product Specialist

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

NBCUniversal's Enterprise Product Team builds products providing essential capabilities to organizations throughout NBCUniversal, including the TV Distribution, Studio, Home Entertainment businesses and more.

Reporting to the Manager of Product - Content Sales, we are looking for a Product Specialist to deliver industry-leading solutions for our users as we build the future platform for Content Sales across the company. These tools need to be designed to scale and integrate with various systems along our Content Supply Chain.

We leverage deep relationships with our Business Solutions and Engineering counterparts to build cohesive, end-to-end solutions our clients love to use. These applications make content delivery more seamless while building the foundation of innovative products to come.

To succeed in this role, you will need a love for the TV & Film business and appreciate the creative work that goes into creating our content.

Responsibilities:

• Develop and maintain comprehensive knowledge of the company's products or services, including features, benefits, and competitive advantages.
• Collaborate with product development teams to provide insights and identify inter-dependencies between teams.
• Participate in product testing, prototype reviews, and usability studies to ensure products meet quality standards and user expectations.
• Develop training materials and conduct training sessions for internal teams and customers.
• Provide ongoing support and guidance to ensure stakeholders have a clear understanding of product features, benefits, and usage.
• Collaborate closely with cross-functional teams, including Business Solutions, IT, and support teams, to align on product goals and initiatives.
• Facilitate communication and coordination among teams to ensure seamless execution of product-related activities.
• Manage and upkeep the product development roadmap, actively engaging in Agile ceremonies. Capture and dissect requirements by crafting epics, user stories, and acceptance criteria, while overseeing team capacity management.

Qualifications

• Bachelor’s degree in Computer Science, or equivalent experience required
• Minimum 1+ years’ experience in a role demonstrating strong technical, quantitative, and analytical skills
• Minimum 1+ years’ experience in a role exhibiting excellent written and oral communications, effective interpersonal skills, project management, and strong formal presentation abilities
• Be able to understand technical system diagrams and be able to discuss at a high-level with a less technical audience
• Expertise in research, technical writing, and development of user stories

Desired Characteristics:

• Minimum 1+ years product management experience in media, gathering client requirements, writing product and/or technical specifications, working with development teams, and managing product roadmaps as well as launches
• At least 2 years of direct client engagement experience
• Experience in Television/Broadcast, Media, Technology, or related field
• Experience with Agile methodology
• Experience with using Jira or a similar system to track and maintain feature requirements and development progress
• Natural problem solver, who is adaptable in a fast-paced environment and is highly collaborative