Field Service Project Coordination - Propulsion

Field Service Project Coordinator - Propulsion

 

Wärtsilä Parts and Field Service is now looking for an enthusiastic Field Service Project Coordinator to join our skilled Propulsion team in North America.

 

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

 

What will you be doing?

 

As a Field Service Project Coordinator, you will be responsible for project managing and supporting larger scope Field Propulsion Service jobs, in accordance with the strategy, action plan and business needs.

 

This position reports to Field Service Operations Manager.

 

Candidates are expected to display a high level of critical thinking and reasoning skills, identify as high performers, as well as being self-motivating.

 

Duties and Responsibilities:

 

• Evaluate the Field Propulsion Service demand during the year and define appropriate actions (including recruiting).
• Development of your team competencies as required to address current and future needs.
• Ensure that the team is utilized effectively, having the right people in the right place at the right time.
• Moderate on-call expectations to support customers and engineers in the field.
• Handle Jobs defined as "Field Service Projects" (Case by Case Review and define)
• Learn local customs, Logistics and other related support task rules
• Travel is required, estimated at 30%, however could be more or less depending on the necessity at site during delivery of Field Service Projects.
• Responsible for briefing (Conducting Kick-off Meetings) and debriefing of the engineers (Conducting after Action Reports.)
• Utilizing the manpower in a fair and cost-effective way, follow and coach Field Service personnel in the field.
• Foster strategic relationships with institutes of leaning to attract and develop talent.
• Manage and maintain internal and external relationships, focused on achieving company targets.
• Facilitate good collaboration with key stakeholders throughout the delivery chain (Sales, Lifecycle Support, Agreements, Field Service).
• Contribute to the annual budget preparation and ser