Senior Platform Engineer (Slack administration)
Capital OneAbout the role
Do you enjoy solving technical issues, empathize with customer user experiences and want to keep up with the latest tech? Do you thrive in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking a Senior Platform Engineer, who is passionate about associate experience, collaboration technologies and security. The role is part of a team focused on ensuring associates can organize data and communicate on platforms such as Slack and Gchat.
What You’ll Do:
Provide subject matter expertise on management and governance of our chat platforms
Work with partner teams to test and rollout changes to our chat environments
Work on user requests to create and modify channels, apps, and workflows
Build new workflows and applications, and support our developer community to do the same
Assist on content governance and connect governance for business partners
Provide project updates to leadership including tracking milestones and metrics
Work with Line of Business associates to advise on solutions that reduce collaboration risk
Support Cyber Security Operations Center Investigations / Inquiry Requests
Ensure compliance with corporate Governance, Security-Risk and Audit policies, procedures, and best practices.Support controls testing, audit responses and investigations
Identify gaps in controls, processes, systems and recommend solutions
Develop technical documentation, policies, and procedures for collaboration platforms.
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 2 years of experience supporting real-time collaboration platforms (GChat, Slack, Teams)
At least 2 years of AWS experience including EC2 instances, ECS Containers, and Lambda
Preferred Qualifications:
Bachelor's Degree in Computer Science or Engineering
2+ years as a Slack Administrator.
3+ years of experience building and supporting hosted apps in no-code or scripting platforms
2+ years of experience in scripting languages (Python, JavaScript, or Powershell)
2+ years of Experience in relational databases (MySQL, Postgres, etc)
Experience in managing large scale deployments of 3rd party tools
Experience with configuration and incident management
Managed partner relationships, especially those involving vendors that provide services
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $127,500 - $145,500 for Senior Platform Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the
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