Position Title:

Operations Manager

Position Type:

Fixed Term (Fixed Term)

Hiring Range:

$37.31 - $41.03 / hour; Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency:

Hourly

As part of the application process, we request that all applicants submit a cover letter that describes why they desire to work at Miller Center and why they believe they would be a good candidate for the position.  In addition, finalists may be requested to submit a writing sample based on a scenario (to be provided).

POSITION PURPOSE

For nearly 30 years, Miller Center for Global Impact has been a leader in the global social enterprise movement. With an emphasis on climate resilience and women’s economic power, we accelerate social entrepreneurship to end poverty and protect the planet, guided by the UN Sustainable Development Goals. Located at Santa Clara University, we fuse the entrepreneurial spirit of Silicon Valley with the university’s heritage of social justice, community engagement, and global impact. Miller Center has served 1,500 social entrepreneurs based in over 100 countries that are impacting hundreds of millions of lives.

The position independently manages the Miller Center daily operations and executive administration functions including travel, events, calendars, the flow of information, onboarding and scheduling. Reporting to the Senior Director, Systems and Operations as well as the Executive Director this position also manages the purchasing and accounts payable functions for the Center.

Members of historically underserved and underrepresented groups are encouraged to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Miller Center Events (30%)

• Leads planning and management for both internal (to Miller Center and/or SCU) and external events. Including program development, logistics, and maintaining adherence to budget.  Includes occasional night and weekend events.

• Serves as Committee Chairperson on Miller Center’s Social Committee.

• Designs, develops, and oversees Miller Center wellness and employee morale programs.

Manages Departmental Finances (35%)

• Responsible for all of Miller Center’s procurement and accounts payable functions including managing vendor relations, adherence to budget, and reporting.

• Provides staff training on Workday purchasing tools.

• Independently makes purchasing decisions to maintain Miller Center, including furniture, equipment, office supplies, break room supplies, and catering.

• Manages revenue invoicing and collection.

• Inputs, monitors, and tracks all Miller Center contracts.

• Prepares budgets for funding proposals.

• Facilitates the annual budgeting process.

• Prepares monthly account reconciliation and sends monthly budget holder reports.

• Assists in financial reporting to the Executive Director and Advisory Board.

• Ad hoc financial reporting as needed.

 Executive Administration and Operations Management (20%)

• Manages calendars for Miller Center general meetings and events and Miller Center’s Executive Director Works directly with the Executive Director to keep her informed of upcoming commitments and responsibilities and maintains her calendar.

• Manages the Executive Director’s travel expenses and other travel support as needed.

• Serves as ambassador of Miller Center and point of contact for staff, students, faculty and visitors

• Manages equipment repairs and maintenance with internal and external vendors.

• Disseminates information to staff

 Staff and Student Recruitment and Onboarding (15%)

• Manages the recruiting process for new employees, including reviewing applications and scheduling interviews.

• Leads the onboarding process, with the hiring manager for new employees including setting up workspaces, hardware, network and building access, calendars, and list management.

• Develops and maintains recruiting and onboarding materials and procedures for staff

• Manages all staff records in Salesforce.

• Leads the development of internship best practices and a student internship handbook.

• Hires or reviews the hiring of all students.

• Maintains student and staff distribution lists.

PROVIDES WORK DIRECTION

Provides work direction to student employees, interns, and consultants. Works cooperatively with other Miller Center staff. Leads cross-functional t