Junior Account Representative

Company Description

At Lumina Agency INC, we are dedicated to delivering strategic communication solutions that elevate brands and strengthen client relationships. Our approach combines clarity, precision, and innovation to ensure every message resonates with purpose. Based in Lawrence, MA, we pride ourselves on fostering a professional environment where collaboration, growth, and excellence are at the core of everything we do.

Job Description

The Junior Account Representative will support the management and development of client accounts while ensuring a high standard of service and communication. This role is ideal for individuals who are organized, detail-oriented, and eager to build a career in account management and business operations.

Responsibilities

• Assist in managing and maintaining client accounts and relationships
• Support the coordination of client requests, updates, and deliverables
• Monitor account activity and ensure client needs are met efficiently
• Prepare reports, presentations, and account documentation
• Collaborate with internal teams to ensure seamless execution of services
• Identify opportunities to enhance client satisfaction and retention
• Maintain accurate records of communications and account progress

Qualifications

• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Attention to detail with a proactive approach to problem-solving
• Ability to work effectively both independently and within a team
• Professional mindset with a willingness to learn and grow
• Proficiency in Microsoft Office or similar tools

Additional Information

• Competitive salary ($50,000 – $54,000 per year)
• Opportunities for career growth and advancement
• Development of valuable business and client management skills
• Supportive and collaborative team environment
• Full-time position with consistent schedule