Senior Claim Specialist

We are seeking a highly skilled and motivated Field CAT (Catastrophe) Property Claim Adjuster to join our team. The ideal candidate will have extensive experience in handling property claims, particularly those related to natural disasters and catastrophic events. As a Field CAT Property Claim Adjuster, you will play a crucial role in assessing property damage, investigating claims, and providing excellent customer service to policyholders during times of distress.

Responsibilities: 

• Complete onsite inspection of properties to include investigating facts, evaluating damages, and writing estimates 
• Deploy to catastrophe areas promptly to assess property damages and evaluate the extent of loss. 
• Effectively evaluate contract language and identify coverage issues
• Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis
• Maintain an active file diary to move files toward resolution
• Recognize and pursue recovery
• Adhere to all statutory and regulatory fair claims practices
• Recognize and identify potential fraudulent claims
• Effectively control the use, work product, and expenses of outside vendors
• Effectively evaluate claim facts and negotiate claim settlements
• Develop and maintain strong business relationships with internal and external customers
• Successfully contribute to the development and delivery of the team’s goals, objectives and results
• Supports workload surges and/or Catastrophe Operations to include working extended hours during designated CATs.
• Establish and maintain rapport with business partners, including insureds, agents, and underwriters
• Provide excellent customer service skills to a diverse client base that results in more than satisfied clients. 

 

The pay range for the role is $65,900 to $111,900. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

• Full knowledge of personal and commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations is a plus. Experience in commercial claims handling would be preferred
• Cotality or similar estimating platform experience required
• An aptitude for evaluating, analyzing, and interpreting information
• Excellent verbal and written communication skills
• Innovative thinker with the ability to multitask
• Strong customer service skills
• Working knowledge of Microsoft Office
• Prior experience handling complex claims with large exposures
• Ability to work in multiple systems and utilize provided technology to estimate damages in the field
• Ability to work both independently and team supportive environment
• Empowerment to make decisions within your authority and execute the company's mission
• Must be able to travel, at the last minute, and work extended hours during peak periods or in response to catastrophic events. 

Must have the ability to secure the Property and Casualty Adjusters license within 6 months of employment

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and phys