Field Service Representative

Description

At S&C Electric Company, a 100% employee-owned company, we help keep the lights on for people and businesses worldwide. Our manufacturing roles build the equipment that protects the critical infrastructure of the power grid, and each of our team members lends their unique skills to this crucial mission. We empower our people by providing pathways to a long-term career and support them in their professional growth by sustaining a culture founded on respect, strengthened by collaboration, and measured by our shared successes. The manufacturing industry is booming with opportunities to learn new things, expand your skills, and build a long-term career. 

Join S&C to make an impact on tomorrow’s energy challenges and become an employee-owner! 

 

Available Shift 

• 1st shift: 8:00 am – 5:00 pm (Mon-Fri) 

• Overtime: Yes 

 Compensation

At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, with a commitment to transparency in our pay practices. The estimated hourly base pay rate for this position in US - Chicago can be found in the JOB INFO section below This role is also eligible for S&C’s annual short-term incentive bonus, subject to eligibility criteria.

 

Benefit Overview 

• Competitive complete benefits package 

• Medical, Dental, Vision, 401K, and Employee Stock Ownership Plan (KSOP) 

• Tuition Reimbursement, Fitness reimbursement, Paid leaves 

• Dependent care FSA, Basic Life, Transit benefit  

• Annual bonus for individual and company performance  

• Paid vacation and 15 paid holidays, including shutdown in summer and winter  

• Referral Bonus program 

• PPE provided.  

• Career Advancement and Development Opportunities 

Join Our Team as a Field Service Representative! 

 

Are you passionate about Field Services? S&C Electric Company is seeking a dynamic individual to join our Field Services team. As a Field Service Representative, you’ll be crucial in ensuring smooth operations and supporting our diverse team.  

S&C’s Field Services Center provides customers with a wide range of electric power industry engineering and construction services. The group also coordinates large orders involving multiple product groups and/or third parties and provides field services for customers. The Field Service Center – Bethlehem, PA performs various maintenance and repair of substation and utility electrical equipment. Verbal and written communication skills are required as part of the documentation process associated with the physical work effort. Field service is performed domestically and internationally at times convenient to the customer for scheduled outages and is coordinated with other work efforts occurring on site. This position reports to the Manager-Field Service Center Bethlehem, PA Region. 

Key Responsibilities: 

• Troubleshooting, performing emergency repairs and preventative maintenance. 

• Modifying and upgrading products. 

• Providing startup assistance/installation supervision. 

• Training on all S&C products of both current and past vintages. 

• Using various hand tools (personal property)