Associate IT Director OR IT Director, Research Platforms

**Information Technology Services intends to hire either an IT Manager (PIM1) or an IT Director (PIM2), based on the qualifications of the successful candidate. **

Information Technology Services (ITS) at Iowa is currently seeking either an Associate Director or a Director of Research Platforms to lead a technical team of professionals responsible for providing the services that support the University’s research mission, including high-performance computing (HPC), research storage, Linux-based infrastructure, and other critical research computing platforms.

This is a unique opportunity for an experienced technology leader who enjoys working at the intersection of people leadership, advanced infrastructure, and research innovation. You’ll lead a team of technical professionals responsible for services including high-performance computing, research storage, Linux-based infrastructure, and other research computing platforms that enable faculty, researchers, and academic teams to do complex, high-impact work.

This role is about more than keeping systems running. You’ll help shape how research computing services evolve—partnering with researchers, IT leaders, security professionals, data center teams, healthcare colleagues, and distributed technology units across the University of Iowa. You’ll identify emerging needs, guide the staff that implement technical solutions, establish team priorities, and help ensure our research platforms remain reliable, scalable, secure, and positioned for growth.

Associate Director

The Associate Director for Research Platforms is responsible for the day-to-day management of the Research Platforms team and its service portfolio. These services support the University’s research mission and include high-performance computing, research storage, Linux-based infrastructure, and other research computing platforms. The Associate Director will oversee service operations, establish team priorities, coordinate projects and resources, and ensure services are delivered reliably and effectively.

The position will lead a team of technical professionals and work closely with campus researchers, academic departments, research support organizations, and IT partners across the University. The Associate Director will advocate for the Research Platforms team while balancing team needs with broader departmental and institutional priorities.

A strong, customer-centric focus on service delivery and the ability to communicate effectively with technical and non-technical audiences are essential.

Duties include (but are not limited to):

• Establishing operational priorities and coordinating team resources, projects, maintenance activities, and service commitments.

• Managing the daily operations of the Research Platforms team and oversee the delivery, support, maintenance, and continuous improvement of its services.

• Leading, supervising, and developing technical staff by establishing expectations, assigning work, providing feedback, supporting professional growth, and maintaining accountability for team outcomes.

• Accountability for service performance, capacity, reliability, and customer needs, and addressing operational concerns or service-delivery issues.

• Partnering with researchers, academic departments, and research support organizations to understand needs and guide the implementation of effective technical solutions.

• Coordinating with other Enterprise Infrastructure units, the Office of Teaching, Learning & Technology, the Inform