Collections Specialist

Essential Job Functions: 

• Review rejected invoices for validity  
• Perform collection activities in order to meet current goals and metrics  
• Forward rejected invoices on to the appropriate parties for resolution  
• Verify payment status of outstanding invoices  
• Document interaction with customers 
• Review and recommend action for slow/poor paying customers  
• Make collection calls  
• Prepare and maintain demand letters  
• Resend invoices and statements as required  
• Review daily cash application report for discrepancies 
• Review unapplied cash report and apply appropriately 
• Work with sales representative to improve collections and customer knowledge of credit, billing and collection policy 
• Duties, responsibilities and activities may be assigned or changed from time to time 

Minimum Qualifications: 

• Three years of collections experience is required 
• Experience in the transportation industry is preferred 
• Must have excellent communication skills, both verbal and written, with the ability to effectively interface with customers and internal personnel 
• Must be able to multi-task and work in a fast paced environment  
• Proficiency with software programs such as MS products Lotus Notes is preferred; data entry skills are required  
• Must be a team player with high energy and strong organizational and problem solving skills  
• Must be able to work with minimal supervision 

Salary: $17.00/hr-$25.00/hr

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.