Sales Operations Analyst

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Genedata, one of Danaher’s 15+ operating companies, our work saves lives – and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

The biopharmaceutical industry is undergoing a digitalization revolution, adopting data-driven R&D approaches to develop innovative therapies quicker. Genedata’s market-leading enterprise software is fueling this revolution, enabling leading biopharma, biotech, and CRDMO companies worldwide to automate processes and leverage biopharma R&D data analytics so they can find breakthrough therapies faster. Join this digital transformation and help scientists around the world accelerate the pace of biopharma R&D.

Learn about the Danaher Business System which makes everything possible.

The Sales Operations Analyst supports our global Sales teams and works in close collaboration with our internal partners, including Finance, IT, Legal, and Marketing departments.

This position reports to the Sales Operations Manager and is part of the Sales department  located in Lexington, MA and will be an on-site role.

The salary range for this role is $70,000 to $110,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. 

This job is also eligible for bonus/incentive pay. 

In this role, you will have the opportunity to:

• Sales Forecast Management: Monitor the accuracy of sales forecasts and collaborate with the sales team to ensure timely and proper updates.
• CRM Data Integrity: Maintain CRM data hygiene to ensure information is accurate and up-to-date.
• Process Compliance: Oversee the fulfillment of sales processes to guarantee adherence and efficiency.
• Report and Dashboard Management: Create and update CRM reports and other reports, and dashboards to provide clear visibility into performance metrics.
• Sales Tools Leadership: Act as a champion for sales tools by updating user documentation, conducting training sessions, and providing ongoing user support.
• Support and Assistance: Address inquiries from the sales team and other functions within Genedata regarding tools and processes, fostering a supportive environment.
• Quality Assurance: Test new CRM functionalities before deployment to ensure they meet production standards.

The essential requirements of the job include:

• Educational Background: A relevant university degree in Economics, Finance, or related.
• Analytical Skills: Proficiency in working with numbers, reports, and sales analytics is essential.
• Operational Skills: Proficient in Microsoft Office tools, including Excel (pivot tables and formulas), Word, PowerPoint, and Outlook.
• Language Skills: Fluent in English.
• Personal Attributes: Structured, with strong organizational skills, accountable, efficient, proactive, highly communicative nature, and strong team player.
• Must be legally authorized to work for any employer in the U.S.

It would be a plus if you also possess previous experience in:

• Sales Experience: A background in sales is advantageous.
• Technical Experience:
  • Previous experience in software implementation, including business analysis, testing, user documentation, or training.
  • Familiarity with Salesforce is a plus.

What We Offer

Genedata is on a mission to accelerate the pace of biopharma R&D. Our enterprise software solutions digitalize and automate lab operations so scientists can discover insights faster, push scientific boundaries farther, and drive change right now. With over two decades of success due to closely-knit teams of scientists, software engineers, and business experts, Genedata has become the market-leading provider of enterprise software solutions for biopharma R&D.

Each employee is encouraged to contribute to the operations and evolution of the company. Our collective expertise in scientific R&D informatics, combined with our open and scalable software platform, makes us the essential technology for the operations of top bi