In-Room Dining Server

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.

We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville.  

   

The Opportunity:  

We are seeking an In-Room Dining Server, an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville! 

 

An individual who can provide guests with a world-class In-Room Dining experience in the comfort and convenience of a guests’ own room or suite. An ability to make a quick rapport, a talented eye for detail, and a smart intuition will make a successful candidate. 

 

Responsibilities Include (but are not limited to): 

• Check completed kitchen orders with the order taker or guest’s original order and deliver food orders including any special needs or requests to the guest in-room 

• Transport items to the guestroom in a timely manner while ensuring proper food quality 

• Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards 

• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations 

• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests 

• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals 

• Take guest orders in the absence of order taker 

• Plate and prepare small food items 

• Perform other tasks or projects as assigned by management 

• Assist with service of food items 

• Assist with set-up and cleaning of operational areas 

• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed 

 

Preferred Qualifications and Skills: 

• Preferred experience in a luxury hotel in food and beverage or related work 

• Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts 

• Strong written and oral skills. Ability to communicate professionally and accurately 

• Ability to multi-task in a high volume and demanding environment 

• Strong problem-solving skills, ability to handle difficult situations and guests 

 

About Four Seasons Hotel & Private Residences Nashville  

A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city’s creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 25,330 sq ft of meeting space, Mimo Restaurant and Bar, a luxury spa, and an outdoor pool deck.  

  

Service Culture  

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