Probation Administration Assistant

Posting Date

11/27/24

Application Deadline

12/11/24

Pay Range

Min - Mid - Max
$19.15 - $24.08 - $29.00

The expected ENTRY pay range for this position is expected to be $20.21 to $23.00 per hour.

This position is non-exempt under the FLSA.

What We Offer

We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Click here to learn more!

Job Type

Classified – Judicial JMR

Department

D270 Juvenile Probation

About the Position

The Probation Administration Assistant uses their administrative and organizational skills to provide administrative support to the Juvenile Probation Departments. You will work with a team of highly committed professionals who envision a future where all clients are connected to the community, contributing members of society, and accountable for their behavior. 

Standard Judicial Branch business hours are Monday through Friday from 8 am to 5 pm.

About The Juvenile Probation Department: 

The Juvenile Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing innovative and efficient juvenile justice services grounded in evidenced-based practices and research. These services improve the safety of our community, hold youth accountable through developmentally appropriate orientation, and ensure the public’s trust and confidence in the Judicial Branch. Join our Juvenile Probation Department in its mission to promote public safety through positive change as we connect youth to the community and provide opportunities that are delivered with fairness, dignity and respect. 

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education: 

• High School Diploma or GED 

Experience: 

• Two (2) years of general clerical experience

OR 

Combined Education And Experience Qualifications: 

• Post-secondary education may substitute for the experience on a year-for-year basis

Other Requirements:

• Some positions must possess a valid Arizona Driver’s License at the time of hire

Our Preferred Candidate Has: 

• Bilingual in Spanish/English
• Willingness to travel and provide coverage at other area offices

Knowledge, Skills, And Abilities: 

Knowledge Of:

• Administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology 
• Principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Skill In:

• Office 365 (Word, Excel, Outlook, OneDrive, and SharePoint)
• Typing with minimal errors 
• Operation of office equipment including, but not limited to, fax machine, printer/copier, computer terminals, and multi-line telephone systems
• Providing support for services provided to other departments and members of the public
• Using effective time management skills to handle multiple tasks at one time with numerous interruptions

Ability To:

• Accurately prepare and maintain records, files, and reports 
• Operate computer equipment and use software programs to complete required paperwork, reports, email correspondence, and telephone communication, conduct research on the Internet, and perform other administrative tasks 
• Learn department-specific software 
• Adjust to changing circumstances, remain flexible, take on other roles when necessary, and adapt to changing priorities as the situation requires
• Provide customers with clear explanations and directions verbally or in writing 
• Respond to customer inquiries and requests in a timely and complete manner and resolve issues at the lowest organizational level
• Interact professionally with the public, detainees, probationers, probation staff, court staff, stakeholders, and other third-party agencies
• Prioritize tasks and projects according to the urgency
• Multi-tas