Lead Barista

Thuma is looking for a Lead Barista to join our lean, fast-growing team and lead our first brick and mortar store opening. Reporting to the store General Manager, this position will play a pivotal role in the seamless functioning and overall success of our flagship store in New York City in SoHo. 
We are seeking a skilled and passionate Lead Barista to be the heart and soul of our cafe experience. As our Lead Thuma Barista, you'll be an integral part of creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service and upholding standards within the cafe team.

Key Responsibilities:

• Be an extension of the Thuma retail team and create an environment where people like to spend time.  
• Oversee daily cafe operations, including opening and closing procedures.
• Lead and mentor a small team of baristas, providing guidance and training.
• Ensure exceptional coffee quality through proper brewing techniques and recipe adherence.
• Create and maintain a positive and collaborative work environment.
• Manage inventory, assist in placing orders, and monitoring stock levels.
• Handle customer inquiries, feedback, and resolve issues promptly.
• Collaborate with management to optimize cafe efficiency and performance.
• Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.
• Have great communication between cafe and retail teams to ensure the cafe is covered and all customers are being assisted in a timely manner. 
• Develop and implement new coffee offerings and seasonal promotions.

What You’ll Need:

• Based in NYC
• You’re a people person and like interacting with others.
• Previous experience as a Lead Barista or similar role in a high-volume cafe.
• Extensive knowledge of coffee brewing techniques, espresso preparation, and latte art.
• Proven leadership skills with the ability to motivate and inspire a team.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Strong communication skills and a customer-centric approach.
• Flexibility to work weekends and holidays as needed.

Why Join Us: Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions *Paid Time Off: We believe healthy, happy, relaxed people do better workExtras: 12 weeks of paid parental leave + company sponsored membership at One Medical *Employee Discount: We provide an employee discount of 40% off all Thuma productsRoom Upgrade: A complimentary product credit when you start, worth up to $2,000
* Eligible employees

Who We AreThuma is a bedroom lifestyle brand, offering customers Bed Time essentials and amenities designed to celebrate life’s simple pleasures through thoughtful elevated design, quality craftsmanship, and modern convenience. 
We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn. 
Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.