SUD Supervisor I, Overnight - NCSH Residential

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Benefits and perks:
• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.


JOB SUMMARY
HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible
and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic
barriers to healthcare and promote health equity for all. We offer a wide range of services, including
mental health care, residential and outpatient substance use treatment, and primary health services.
Additionally, we provide transitional support for individuals re-entering the community after involvement
in the criminal justice system. By integrating physical and behavioral health, we empower individuals to
overcome challenges by addressing social determinants of health, fostering resilience, and facilitating
recovery.

North County Serenity House (NCSH), a residential program of HealthRIGHT 360, was founded in 1966 to
provide substance use disorder services in the community. NCSH provides a gender-responsive and
trauma-informed environment, using evidence-based and best practices that recognize and account for
the role that trauma frequently plays in substance use and criminal histories of women. For clients with
co-occurring mental illness, we provide integrated substance use and mental health services which treat
both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20
children under 5 years of age) seeking recovery from substance use disorders.

The Overnight SUD Supervisor leads and supervises a team of professionals to ensure the delivery of quality client
care. This role contributes to maintaining a positive and supportive environment for our clients and
ensures that staff meet the organization’s goals in alignment with HealthRIGHT 360’s philosophy, mission,
values, policies, and objectives. The Overnight SUD Supervisor is responsible for overseeing client care, which
includes staff scheduling, managing relationships with outside agencies, and performing other assigned
tasks. Additionally, the role supports daily activities essential to incorporating the organization’s mission
and values into our service delivery.

KEY RESPONSIBILITIES
People Supervision
• Supervise, train, and guide direct service staff such as SUD Counselors and Client Safety
Navigators, and/or assigned.
• Assist management with interviews, selection, hires, and terminations.
• Ensure that all direct reports are in compliance with the organization’s policies, procedures,
position expectations and performance goals, and contractual requirements.
• Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a
timely manner.
• Deliver and arrange training and resources to ensure that direct reports are successful in their
roles.
• Ensure proper coverage of the program by managing work schedules and approving time away
from work.
• Deliver all communications necessary to all team members to remain current with HealthRIGHT
360’s policies and procedures and to inform them of quality-of-care concerns.
• Maintain open communication with the manager concerning employee matters/needs, client
assignment, workload distribution across the team, and seek consultation when needed.
• Address interpersonal or team conflicts promptly and diplomatically to maintain a positive work
environment.
• Lead weekly staff meetings to discuss program updates, issues, policies, and procedures.
Treatment Oversight
• Ensure that overnight staff remain alert and awake at the entire overnight shift.
• Assign clients to staff’s caseload.
• Ensure that all treatment service plans and act