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Clerical Associate II-SHARE

UMass Memorial Medical Center
University Campus, United States, United Statesfull_timeVerifiedPosted 30 Jan 2025

About the role

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

7am-330pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 3522 Radiology Clerical

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Reviews, checks and processes standard paperwork associated with departmental functions, such as purchase requisitions, statistical activity/performance reports, work orders, employment requisitions, etc.
2. Produces standard correspondence, memos and reports from drafts. Checks material for spelling, etc. May complete or produce standard forms.
3. Exchanges and provides basic procedural information to personnel within and outside of the department.  Receives phone calls and messages, refers matters to appropriate person within department.
4. Provides basic assistance for the preparation of reports or projects. Gathers specified documents, files, records, etc. Checks, tabulates and arranges basic statistical or financial data. 
5. Produces standard computer-based reports, and maintains current information in established computer-based files.  
6. Maintains a variety of basic logs, records and standard reports.  Maintains office files and records.
7. Utilizes personal computers or remote data terminals to view, record, or verify information in established database files.
8. Orders office supplies and basic maintenance of office equipment.
9. Performs miscellaneous clerical duties, including collating, sorting, faxing, filing, and distributing and retrieving documents and mail. Records and relays phone messages.
10. Greets visitors, provides basic information to direct them to the appropriate person or destination.
11. Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
12. Ensures compliance with health and satiety requirements, with regulatory agencies such as DPH, etc.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High School diploma
2. 6-12 months of related office/clerical/administrative support experience.

Experience/Skills:
Required:
1. Basic use of word processing
2. Basic use of spreadsheet

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with po

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Company

UMass Memorial Medical Center

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