Crisis Clinical Program Manager

*This position will serve residents of San Benito County, applicants are required to use personal vehicles to perform crisis Services throughout San Benito County.*

What We Offer 

• The initial compensation for this position ranges from $103,378.82 to $127,142.91 annually.   
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. 
• The salary may also vary if you reside in a different location than the location posted.   

Benefits We Offer   

• Benefits eligibility starts on day ONE!   
• We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!    
• Employer Paid Long-Term Disability & Basic Life Insurance 
• 401K Employer Match up to 3.5% 
• Competitive Time Off Plans (may vary by employment status) 
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Who We Serve 

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.  

JOB SUMMARY

Schedule: Monday through Friday from 9am to 5pm

Works within the vision, mission, and philosophy of the agency. Hires, develops, trains,

manages, and retains clinical program staff and a clinical team(s) to ensure customer

satisfaction and culturally competent service delivery. Functions as the liaison between

team and community partners. Provides fiscal stewardship of team, acts as a bridge

between fiscal and other departments. Ensures provision of high-quality service by

program staff consistent with the scope of practice applicable as a Licensed Practitioner

of the Healing Arts as defined by Medi-Cal regulations and the California Welfare &

Institutions (W&I) Code. This position will require at times providing back up to the Clinician positions in which will jointly respond with law enforcement officers, participating in crisis assessment and triage including the screening for dangerous situations, weapons and other high risk environmental factors, responsible for crisis de-escalation and stabilization in situations that have the potential for becoming volatile in nature and assisting with transporting/transitioning individuals to the lowest level of care. May require certification in restraint and personal protection protocols.  

ESSENTIAL DUTIES         

1. Ensures effective coordination of services for individuals and families with other providers both internal and external, such as local law enforcement, by supporting the development of constructive relationships and problem-solving barriers. 

2. Applies advanced skill in acquisition and application of clinically related information to effectively intervene with individuals and families in the context of a crisis.

3. Functions as a clinical consultant to ensure the initiation of involuntary psychiatric holds are executed in accordance with Laterman Petris Short Act laws.

4. Understands and applies multi-modal approaches and perspectives to therapeutic direction and crisis management.

5. May respond to community based mental health cri