Director, Quality Improvement and Value Based Care

We are seeking a Director, Quality Improvement and Value-Based Care!
Ohio Region

Hybrid Position

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The Director of Quality Improvement (QI) provides strategic and operational leadership for the organization’s quality infrastructure across a Federally Qualified Health Center (FQHC) and a large community behavioral health organization. This role is responsible for setting the vision for quality improvement, translating strategy into measurable action, and ensuring sustained execution of enterprise-wide QI initiatives.

This role ensures quality priorities are aligned with organizational strategy, payer expectations, regulatory requirements, and measurable improvements in care delivery. It also provides direct leadership to the Quality Improvement team and serves as a key collaborator with clinical leadership, operations, compliance, finance, and information technology to build a culture of continuous improvement, accountability, and learning.

The salary range for this position is $112,765.00 to $137,459.90 based on experience, education, and/or licensure.

Essential Functions:

• Develop, implement, and continually refine a comprehensive organizational quality improvement strategy that spans primary care, integrated behavioral health, and specialty behavioral health services.
• Serve as the organization’s subject matter expert on quality improvement methodologies (e.g., Lean, PDSA cycles, root cause analysis, performance management).
• Promote a culture of continuous improvement, data-driven decision-making, and accountability across clinical and operational teams.
• Provides strategic oversight of population health initiatives across the organization, ensuring alignment of care models and chronic care management programs to improve whole-person health across the continuum.
• Lead the design, execution, and evaluation of QI initiatives targeting clinical outcomes, patient experience, access, utilization, and equity.
• Partner with clinical and operational leaders to translate performance data into redesigned workflows, care pathways, and improvement plans.
• Monitor quality performance trends and proactively identify areas of risk or opportunity.
• Serve as a primary organizational lead for Value-Based Care and alternative payment models, including pay-for-performance, shared savings, and quality incentive programs.
• Maintain strong working relationships with third-party payers related to quality expectations, reporting, and performance improvement.
• Oversee tracking, analysis, and reporting of VBC quality metrics; collaborate with clinical leaders to design or adjust care models to achieve contract benchmarks.