Early Learning for All Program Enrollment Specialist

Location: San Francisco,California,United States

Wu Yee Children’s Services believes nothing is more essential than excellent child care and education for all our children, right from the start.

Early Learning for All Program Enrollment Specialist works with families to evaluate program eligibility performs intake interviews and subsidized childcare needs assessments with all eligible families including fully funded tuition and tuition credit program. Counsels and assists families in locating childcare services and provides appropriate supportive services and community resources.

Location: 880 Clay St San Francisco CA (Req #1661)

Full time 40 hours per week  - Onsite

Responsibilities: 

• Conduct timely childcare eligible and need intake Interviews according to program guideline.     
•   Counsel and maintain monthly caseload with accessing childcare subsidies.

•            Maintain a digital ELFA family file for all families under your caseload.
• Enroll income eligible families into the Early Learning for All Programs and directed by the Program Supervisor and Program Manager. 
• Orient families and childcare providers to childcare Early Learning for All program including fully funded voucher and tuitiion credit program.
• Ensure families are in compliance with program regulations and policies. 
• Perform accurate and timely data entry relevant to caseload and in accordance with program and policy. requirements.
• Document phone conversations and case intake with parents, childcare providers, and other social services providers. 
• Respond to inquiries and provide timely communication to Program Tuition Specialist. Assist with coordination regarding client's childcare ststus, to ensure timely and accurate provider payments.
• Assist and guide new and existing families through the ELSF during their application, selection, and enrollment process.
•            Collaborate with Resources and Referral Specialist to support families get childcare   and provide appropriate supportive services and community resources.
•            Conduct file review to ensure quality assurance.
•            Assist Tuition Specialist to support child care providers regarding attendance   records and payment issues.
•            Maintain ongoing communication and follow-up with parents, childcare providers,   and other social services providers regarding the childcare needs of clients,   including policies and procedures of programs.
•            Attend and proactively participate in all meetings relevant to services delivery and   staff professional development.
•             Assist to conduct workshops and orientations for parents as needed.
•             Participate in department team projects, cross training and participate in agency   activities as needed.
•            Report on suspected child abuse and follow up as mandated.
•       Other duties as assigned. Other duties include participating in ongoing professional development and handling additional tasks as required to support the overall goals and operations of the Early Learning for All program.

Knowledge & Skills required:

•          Excellent interpersonal skills
•          Good verbal and written communication skills
•          Strong organizational skills and ability to multi-task
•          Knowledge of San Francisco community resources
•          Experience working with limited English speakers and diverse populations
•          Proficient with MS Office Suite and working knowledge of database
•          Be a team player and support colleagues

** Ability to work some evenings and weekends

 Education Req