Pre-Sales Engineer

Pre-Sales Engineer

About Shooter Detection Systems (SDS)

Founded in 2013, Shooter Detection Systems is a leader in the gunshot detection industry, transforming military-grade technology for civilian application. Our innovative approach has made us pioneers, offering solutions that address the threat of active shooters across a range of environments in the U.S. and abroad. Join us in our mission to save lives and make communities safer.

Role Overview

Shooter Detection Systems is looking for a knowledgeable and dynamic Pre-Sales Engineer to join our team. In this role, you will act as the technical expert during the sales process, aligning our advanced detection solutions with the unique needs of each client. Your technical insight and solution-oriented approach will be crucial in supporting sales objectives, driving revenue, and enhancing customer satisfaction.

Key Responsibilities

• Technical Demonstrations: Conduct compelling product demonstrations and presentations to potential clients, customizing the content to address their specific needs and challenges.
• Solution Design: Collaborate with clients to understand their technical requirements and business objectives, designing solutions that leverage SDS's technology to meet these needs.
• RFP Responses: Lead the technical aspect of proposal development and responses to RFPs, ensuring that all technical solutions proposed are feasible, cost-effective, and meet client requirements.
• Sales Cycle Support: Provide ongoing technical support and expertise throughout the sales cycle, assisting the sales team in achieving their targets.
• Product Feedback: Serve as a liaison between the sales team and product development teams, conveying customer feedback and market demands to help guide future product enhancements.
• Customer Education: Organize and deliver workshops, webinars, and training sessions for both customers and the sales team to deepen their understanding of SDS's products and best practices.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, IT, or related field.
• Proven experience in a technical role, such as engineering or technical support, with a preference for those who have worked in a pre-sales capacity.
• Deep understanding of security systems, network infrastructure, and integration principles, preferably within the gunshot detection or broader security industry.
• Exceptional presentation and communication skills, capable of conveying complex technical concepts to a varied audience.
• Strong analytical and problem-solving abilities, with a creative approach to solution design and customer satisfaction.
• Familiarity with the sales process and the ability to contribute to sales strategy and execution.
• Willingness to travel as needed to support sales efforts and customer engagements.

Why Join SDS?

• Innovative Team: Be part of a leading team that's at the forefront of gunshot detection technology. Our commitment to innovation and excellence sets us apart.
• Meaningful Impact: Play a critical role in our mission to combat active shooter threats. Your work will directly contribute to the safety and security of communities worldwide.
• Professional Growth: Benefit from a culture that values learning and development. You’ll have opportunities to expand your skills and take on new challenges.
• Balance and Culture: Enjoy a workplace that understands the importance of work-life balance and community. We value teamwork, recognition, and the well-being of our employees.

Company Benefits

Shooter Detection Systems offers competitive pay and benefits including health, dental, and a 401(k) plan with employer match, paid holidays and paid time off increasing with tenure.

Shooter Detection Systems is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

EEO is the Law.

Applicants to and employees of this company are protected under Federal law from discrimination. Follow the link above to find out more.

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