Jobs and Careers

Food and Beverage Manager at Rustic Root Solana Beach

Solana Beach, United Statesfull_timeVerifiedPosted 4 Feb 2025

About the role

Position Summary:Responsible for the daily operation of the restaurant. Most time will be spent on the development and supervision of staff and ensuring compliance with all policies and procedures. Duties and Responsibilities:Responsibilities include, but are not limited to: Financial

The number one goal of the venue is to exceed customer expectations while meeting or exceeding the budgeted EBITDA

Employee Performance

Working with underperforming employees to get them to the top half of the list or removing from roster
Always be working to raise the Per Person Average (PPA)
Creating, implementing, and maintaining systems related to customer service and revenue maximization

Staff Turnover

Always working towards keeping the overall turnover percentage down to help reduce payroll cost
Identifying and correcting reasons causing high turnover

Other Wages

Ensuring all staff clock in/out times are being reviewed daily and before payroll is processed
Managing and minimizing overtime & meal break premiums

Marketing

Always be thinking about big and small social media opportunities, taking impactful video and photo content at every opportunity to be submitted to the Marketing Department
Ensuring all reviews are at goal numbers

Internal Restaurant Marketing & Revenue Generation

Executing in-house marketing promotions and ensuring staff is trained and aware of promotion details
Executing RMD cross-selling programs including: RMD Loyalty App, Gift cards, etc.
Executing RMD Loyalty Program
Ensuring the proper menus and promotional material are always out
Executing promotions to drive business like tournaments and nightly contests

Operation

Touching every table and connecting with guests during dinner service per company standard.
Assuring guests are enjoying their meal and see if there is anything else you can do to enhance their meal, refer to policy for further guidelines.
Seeking out ways to create memorable moments for guests.
Gathering guest details and input notes into the POS to ensure continued enhanced experience for future dining.
Holding everyone accountable for ALL policies and procedures
Overseeing nightly closing to ensure all elements are properly completed by MODs
Reviewing all manager nightly notes, making comments, and responding as needed
As MODs to ensure closing tasks are continuously reviewed and appropriately followed and changes are implemented as required
As MOD consistently touching ALL tables

Other

Knowing your ABC, CUP, and Entertainment permit conditions
Reading Industry publications to keep up to date on trends
Conducting staff check-ins per company standard
Taking time to learn what you don’t know

Training & OnboardingThe best way to achieve success on all the above is to have effective and consistent onboarding and ongoing training programs for all new staff and managers

Ensuring proper progressive disciplinary steps are taken accurately and tracked through “note to file system”
Ensuring new hires go through orientation with all necessary paperwork before scheduling them on any shifts