Senior Director, Compass Integrated Maturity Model

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Our Operational Excellence team is responsible for the safe, sustainable, and cost-effective construction, operation and maintenance of world-class facilities that enable the discovery, development and delivery of innovative medicines that help patients prevail over serious diseases. Operational Excellence leads strategic initiatives for GTS and enables its strategy and business operational objectives. Here, you’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, pursue innovative ideas, and advance professionally alongside some of the brightest minds in the industry.

Position Summary:

The Senior Director of Compass Integrated Maturity Model is responsible for designing, deploying, and sustaining the Compass Integrated Maturity Model across the GPS organization. This role will partner closely with cross-functional teams including Safety, Quality, Supply Chain, Digital/BIT, and Site Leadership to ensure the successful development and implementation of operational excellence and reliability standards. The Senior Director will guide and coach design teams, orchestrate functional accountability, and lead change management efforts to drive adoption and continuous improvement of the Compass system.

Key Responsibilities:

• Design and stand up the Compass Integrated Maturity Model in collaboration with Safety, Quality, Supply Chain, Digital/BIT, other functions, and Site Leadership.
• Guide and coach Compass OpEx and Compass Reliability Design team members to become effective global owners of their respective elements, tools, and standards through design, testing, and scaling phases.
• Orchestrate and hold functions and Centers of Excellence (COEs) accountable for the development and deployment of their elements, tools, and standards.
• Establish and deploy a model to regularly assess site maturity and provide meaningful feedback on improvement opportunities and performance levers in partnership with COEs and site leaders.
• Develop and implement Communities of Practice (COPs), capability-building programs, and training tracks to upskill GPS organizations in Operational Excellence and Reliability.
• Lead change management and communication programs to drive adoption and integration of the Compass system across the organization.
• Collaborate with senior leadership to align maturity model initiatives with overall business objectives.
• Monitor and report on key performance indicators (KPIs) to evaluate the impact and effectiveness of the maturity model.
• Foster strong relationships with stakeholders to ensure alignment, engagement, and sustained implementation of Compass initiatives.

Qualifications & Experience:

• Bachelor’s degree in Engineering, Operations Management, or a related field; Master’s degree preferred.
• Minimum of 10 years of experience in operational excellence, continuous improvement, or related roles, with at least 5 years in a leadership position.
• Proven experience in designing and implementing production systems, operating systems, maturity models or similar frameworks in a complex, multi-site organization.
• Strong knowledge of Lean, Six Sigma, and other continuous improvement methodologies; Black Belt or Master Black Belt certification preferred.
• Strong knowledge of Reliability programs and systems
• Adept at integrating Digital and AI technologies into operational excellence frameworks; able to leverage advanced analytics, automation, and intelligent systems to enhance maturity model design, deployment, and continuous improvement.
• Demonstrated ability to work with senior leaders (CEO-2, CEO-3 level), lead cross-functional teams and drive accountability across diverse func