Key Account Manager

Company Description

LGC ASSURE is a business unit within LGC Group, bound together by the core purpose of “Science for a Safer World”. Our mission within LGC Assure is to provide intelligent assurance for our customers and their supply network, primarily in the global food and beverage sector. We achieve this through three primary product and service offerings: certification and standards, digital and data, and testing and science-based services.  

Our core products in the food and beverage sector comprise: 

BRCGS: Protecting brands with globally recognised supply chain assurance solutions, based in London – UK and Milton – Canada.  

INFORMED: Delivering quality assurance through globally trusted testing and certification programs for banned substances, based in Cambridge – UK and Lexington – US.  

Safefood360: A leading software provider covering all aspects of compliance, delivered by a team of experienced food industry experts based in Dublin – Ireland.  

Job Description

The Key Account Manager is responsible for the retention, growth and development of all assigned accounts across all sectors of the LGC Assure business unit.  They will conduct and document on-going account planning, understand customers’ needs, and effectively execute strategic activities for assigned accounts.  Additionally, the Key Account Manager will build strong and long-lasting relationships with assigned accounts within the LGC Assure sectors and act as the central point of contact for customers, understanding their business needs, and ensuring their complete satisfaction.  The Strategic Account Manager will be expected to drive revenue growth by identifying upsell and cross-sell opportunities within assigned accounts and to become a trusted resource to their assigned account contacts fostering opportunities for expansion. 

Qualifications

• Proven account management experience in high touch industries, preferably food  or supplement safety related.  
• Sales & Engagement – Capable of uncovering needs, demand generation, persuasion and negotiation. 
• Product Knowledge – Experience developing value propositions and developing solutions. 
• Market Knowledge – Demonstrated experience addressing competitive landscape and positioning, as well as industry trends. 
• Leadership – Places high value on relationship management and teamwork 
• Excellent problem solving, conflict resolution and consensus building skills. 
• Keenly attentive to detail 

Additional Information

ABOUT LGC:

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range. 

OUR VALUES

• PASSION
• CURIOSITY 
• INTEGRITY
• BRILLIANCE
• RESPECT

EQUAL OPPORTUNITIES 

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website www.lgcgroup.com

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