Director, Salesforce

Overview

PRG is the world’s leading provider of services and solutions in entertainment and live events. Every day, we turn the creative vision of our customers into production and technical reality, deepening their connection to their audiences.   What sets us apart are our people. No other company in our industry has such a deep and diverse bench of talent, working across theatre, TV, film, music, corporate events, equipment rental and more. With over 250 patents and registered trademarks, PRG is defined by innovation. And through our network of 38 offices spanning five continents, we can deliver for our customers anywhere around the globe.

Responsibilities

Join the Salesforce team at Production Resource Group (PRG), where you will lead and mentor the Salesforce team; design platform architecture solutions; manage the development lifecycle; articulate design considerations, trade-offs, benefits, and recommendations for platform and solution architecture.

 

*Open to Hybrid work for this position

 

You are a motivated Salesforce Platform Architect who is passionate about cloud and application architecture in Salesforce applications. You are as comfortable working in a design session with senior business leaders as you are getting deep into application architecture and coding, and you excel at executing the hands-on implementation of proposed solutions and providing technical guidance to teams during the solutions' development and deployment phases. You are a go-getter and love learning new technologies and thrive in a fast-paced environment where you can collaborate with architects and other cloud engineers to deliver infrastructure solutions and designs.

This role is a strategic leader who on a day-to-day basis will:

• Create, implement, and manage a large, multi-tenant Salesforce environment
• Lead a team of Salesforce software engineers, providing technical guidance and mentorship to junior Salesforce developers and administrators. Should we delete the mention of Software Engineers? 
• Collaborate closely with cross-functional teams to translate business requirements into scalable Salesforce solutions.
• Partner with business and technical stakeholders to analyze complex business processes and recommend innovative Salesforce solutions to drive efficiency and enhance customer experience.
• Contribute to all functional and technical aspects of projects, integrations, and solutions developed on the Salesforce platform
• Lead the strategic architecture design and implementation of Salesforce solutions, aligning with business objectives and industry best practices.
• Work cross-functionally to maintain and improve upon Salesforce integrations & data integrity with different teams and systems to support overall business processes
• Oversee the coordination and performance of Salesforce development, customization, integration, and deployment efforts.
• Provide day-to-day Salesforce platform support; lead troubleshooting of any production issues related to applications including but not limited to Salesforce, micro-services, and infrastructure/DevOps
• Work with Business partners to develop and maintain reporting and dashboard functions
• Work cross-functionally to review processes and identify inefficiencies and opportunities for automation
• Recommend systems solutions by comparing advantages and disadvantages of custom development and purchase alternatives
• Coordinate the rollout of enhancements to the production environment
• Participate in architectural and design discussions with strategic business partners to ensure technical success with Salesforce technologies
• Stay ahead of emerging Salesforce technologies and trends, evaluating their potential impact on PRG's business strategies.
• Enforce agile development practices and ensure the quality delivery of enterprise solutions
• Recommend and document leading practices

Qualifications

Knowledge, Skills, and Abilities

• Strong background in Cloud Computing solutions – cloud computing strategy, systems design, implementation and management
• Demonstrated knowledge of XML, SQL, HTTP/HTTPS, and EAI processes
• Familiarity with multiple implementation standards and methodologies
• Programming Languages – APEX, Visual Force, Familiarity with ANT and Eclipse tools for working with the IDE
• Ability to achieve and maintain Salesforce Platform Developer I&II, Admin, Advanced Admin, Sales Cloud, Service Cloud, and Technical Architect (Preferably)
• Strong analytical thinking and problem-solving skills
• Proven ability to build, manage and foster a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent oral and writt