Clinical Support Medical Assistant

Thundermist's Mission - To improve the health of our patients and communities by delivering exceptional health care, removing barriers to that care, and advancing healthy lifestyles.


Please note, effective September 1,2021, all Thundermist employees are required to have an initial dose of vaccine to prevent Covid-19. Effective October 1, 2021, all employees of RI licensed health care facilities must be fully vaccinated against Covid-19. Employees may be deemed exempt from this requirement based on documentation from their health care provider.


Job Title: Medical Assistant Reports to: Medical Assistant Supervisor
Department: Medical FLSA Status: Non-Exempt
Job Grade: Grade 5 Version Date: January 2024
General Responsibilities:
Thundermist Medical Assistants are committed to providing a positive health care experience through thedelivery of high-quality, compassionate, patient-centered care. They act with integrity, promote patient safety and well-being, and protect patient confidentiality while performing clinical, clerical, and administrative duties under the supervision of a licensed professional.
Qualifications:
Required Qualifications:
• High School diploma or equivalent
• Successful completion of an Accredited Medical Assistant Training Program or applicants who can demonstrate their competency through relevant work experience as detailed in their resume. Alternatively, individuals who are currently enrolled in an accredited nursing school who have successfully completed Fundamentals of Nursing and two clinical rotations, who also provide a letter recommendation from at least one clinical professor will also be considered.
• Basic Life Support Certification
• Organizational skills.
• Computer literacy

Preferred Qualifications:
• Bilingual

Skills, Abilities, and Desired Competencies
• Strong communication skills (i.e., verbal, written, listening).
• Ability to problem solve and adapt to a changing environment.
• Actively participate as a member of the care team.
• Show empathy, kindness, respect and sensitivity to patient, families and colleagues.
• Technical skills and manual dexterity to perform clinical tasks (i.e., vital signs, ECGs, injections, patient prep, etc.)
• Administrative skills (i.e., telephone etiquette, patient scheduling, provider schedule management, multitasking, etc.)
• Time Management

Candidates who do not meet all of the preferred qualifications are encouraged to apply.

Significant Job Functions:


The categories below are demonstrative of the Thundermist core values, integrity, innovation, excellence, community, and caring.
Integrity:
• Accountable for ensuring allforms, external records, and charting has been completed for the provider prior to the visit.
• Monitor provider schedules for booking errors and correct using established guidelines.
• Receive patients, confirm the reason for the visit, obtain histories, vital signs, and other required tests.
• Obtain need for mediation refills and update patient requests in the Chief Complaint.
• Responsible for assisting and answering calls for the provider and/or care team and documents messages fully and accurately.
• Prepare patients for examinations, tests, and procedures.
• Follows established guidelines to properly prepare instruments for sterilization and autoclaving.
• Properly dispose of medical waste and sharps.
• Accurately complete forms and documents.
• Maintain departmental logs as required.
• Stay informed and maintain competencies by seeking out training opportunities.
• Adhere to OSHA, HIPAA, and all other licensing standards.
Innovation:
• Perform routine diagnostic tests per Thundermist policies and protocols.
• Properly operate and maintain clinical equipment.
• Document clearly and concisely in patient progress notes and telephone encounters to ensure accurate dissemination of patient information.
• Promptly notify appropriate staff of any supply shortages, medical equipment damages, or missing equipment to ensure a smooth functioning clinical operation.
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Excellence:
• Ensure readiness of charts, records, documents, and forms for the provider/patient visit.
• Perform routine diagnostic tests and administer immunizations based on established guidelines.
• Prepare patients based on visit type and assist providers with procedures as needed.
• Maintain cleanliness in all clinical and work areas and stock exam rooms appropriately.
• Manage current inventory by checking for expiration dates and properly dispose of out-of-date supplies.
• Follow established opening and closing guidelines (i.e., exam rooms, labs, dirty rooms, etc.).