Client Services Director

The Client Services Director should possess the following required skills:

1. Work & Industry Experience: Candidates should have 15+years of solution and delivery experience including work within a Management Consulting Organization. Telecommunication industry experience required.
2. Location: New York/New Jersey.  Must be able to work onsite at the client location as needed.
3. Educational Background: A bachelor's degree in a relevant field, such as Business Administration, Computer Science, Mathematics, Management Information Systems, Technology Management is preferred.
4. Leadership: Proven leadership skills with the ability to influence and drive results. Ability to lead cross-functional and technology teams.
5. Client Focused, Results-Oriented: A focus on achieving measurable outcomes and delivering high-quality results. Goal-driven mindset with a track record of driving successful customer outcomes.
6. Strategic Thinking: Ability to think strategically and contribute to the development and execution of integrated technology solutions at scale. Strong problem-solving skills and the capability to align strategies with business goals.
7. Business Acumen: A solid understanding of business operations and the ability to align solutions with market competitiveness. Familiarity with industry trends, customer needs, and competitive landscape.
8. Technology Knowledge: Familiarity with integrated technology solutions, emerging technologies, and their application in a consulting environment.
9. Collaboration and Communication: Excellent collaboration skills to work across a matrixed organization with Sales Leads, Solutions Teams, Management Consulting, Engineering Teams, and the Operations team. Effective communication skills to facilitate discussions, build partnerships, and present information clearly and concisely.
10. Adaptability and Flexibility: The capability to thrive in a dynamic and fast-paced environment, adapt to changing priorities, and manage multiple responsibilities effectively.
11. Professionalism and Ethics: Upholding professionalism, integrity, and ethical conduct in all interactions and decision-making.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $207,000 to $255,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com

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Must be in the NY/NJ area