Manager, Product Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Product Management

Overview
Mastercard Transfer Solution is a global payment service that allows financial institutions, fintechs, digital customers and other businesses to send domestic and cross border payments to multiple end points in 100+ countries. It includes Mastercard Send, our near real time funding and push to card platform, and Cross Border Services (XBS). Transfer Solution use cases and applications include funding, person-to-person (P2P) transfers, business to consumer (B2C) disbursements, cross border remittance, and more.

We are hiring a Manager – Product Management focused on Customer Growth. As a key part of the NAM Product Management team, this position will identify revenue growth and partnership optimization opportunities within the existing customer base, and partner with business development/account teams to action on those opportunities. This position will also work closely with the business development/account teams to support ramp up of newly implemented Disbursements & Remittance (D&R) customers. The Manager will support deal process, ideate and develop new product initiatives and support development of a product bundling strategy for Send & XBS. The Manager will own performance reporting and maintain data infrastructure & dashboards.

Role
• Oversee growth of existing NAM customer base for Send & XBS. Identify trends and act on opportunities
• Support ramp up of newly implemented D&R customers
• Support development of pricing strategy & deal economics models
• Employ a data driven approach to identify, prioritize and structure optimization or cross sell opportunities among existing XBS and Send customers
• Partner with business development & account teams to action on prioritized optimization opportunities
• Oversee portfolio tracking and analytics, production of reporting and dashboards to inform product strategy and management. Support financial projections and planning.

All About You
The ideal candidate for this position:
• Advanced product management experience, preferably related to payments
• Strong problem solving and analytical skills, with attention to detail. Financial modelling skills preferred.
• An organized, driven self-starter who can think strategically and execute effectively. Someone who enjoys working in a dynamic, fast paced environment and delivers on promises. A people-person capable to work cross-functionally.
• Keen interest in digital payments, especially in fast payments
• Strong organization and project management skills. Capable of influencing others without authority.
• Advanced communication skills. Comfortable leading discussion both internally and with customers as needed.
• Creative. Thinks outside of the box. Comfortable with thoughtful risk taking.
• Driven, with a desire to win for the company and achieve objectives. Sense of urgency and capacity to take thoughtful and quick action.
• Curious; ability to learn quickly.
• A team-player, with the ability to work independently and with cross-functional teams.
• Positive attitude and sense of humor

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expect