Velocity Account Executive (Remote, United States)

Grafana Labs is seeking a dynamic individual to fill the role of Velocity Account Executive. The Velocity Sales team operates within our self-serve group and is responsible for our SMB segment. 

In this position, you will be responsible for driving both new business acquisition and existing customer growth within your assigned book of business. Your primary objectives will be to close new business and maintain active engagements with current month to month customers that indicate a propensity to acquire our contract offering. 

Your responsibilities will include:

• Meet and exceed individual quarterly and annual sales targets
• Accurately forecast business on a quarterly basis
• Spearhead the growth & adoption of Grafana Cloud through our month to month customer base 
• Respond to and qualify incoming requests from our new upgrade and new trial cohorts 
• Be able to understand and convey the value of both Grafana Cloud Self-Serve and Contracted 
• Partner with cross functional teams to share customer feedback 
• Become an expert in our product and add value in every user interaction 
• Manage quote creation, order processing, and day-to-day customer requests

Requirements

• 1+ Years of Experience in Software Sales
• Experience with OSS business model is preferred but not required
• Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• Adaptable and with demonstrable experience in high velocity technology companies
• Experience using Salesforce
• You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
• Experience using Command of the Message and MEDD(P)ICC is ideal

  About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).   Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.   Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.   We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.   For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.