Senior UX Researcher

Who is Blueprint?  We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.    What does Blueprint do?  Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.    Why Blueprint?  At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.   In This Role You will serve as a Senior UX Researcher responsible for shaping high‑impact user experiences within communication and collaboration workflows. This position focuses on uncovering user needs, identifying opportunities for innovation—including AI‑driven enhancements—and driving research that informs strategic product and design decisions. You’ll partner closely with designers, product managers, and engineers to deliver insights that elevate end‑to‑end experiences and help teams execute world‑class solutions rooted in human‑centered design.   Responsibilities Research Strategy & Execution

• Develop and execute robust, end‑to‑end research plans and roadmaps to guide product direction across the lifecycle.
• Conduct both qualitative and quantitative studies, including study design, recruiting, moderation, analysis, and reporting.
• Identify opportunities for user‑focused improvements, including AI‑enabled enhancements within calling, meeting, and communication scenarios.

Insight Delivery & Influence

• Translate research findings into actionable opportunities and recommendations that influence product and design decisions.
• Communicate methodologies, strategies, and insights clearly and compellingly to cross‑functional partners and leaders.
• Maintain and manage a knowledge base of research insights leveraged across product, design, and engineering teams.

Cross‑Functional Collaboration

• Partner with design, product, engineering, marketing, and data science teams across global collaborators.
• Participate in design reviews and planning cycles, infusing user insights and strategic recommendations.
• Advocate for UX research’s value and ensure findings inform roadmap prioritization and long‑term vision.

Team & Culture Contribution

• Contribute to elevating research practices, shared learning, and team growth.
• Support cross‑pollination of learnings across researchers and multidisciplinary partners.
• Promote values of diversity, inclusion, transparency, and growth mindset in collaborative environments.

Qualifications (Required)

• 4+ years of product‑focused UX Research experience, including at least 2 years of strategic research influencing product direction.
• MA/MS or PhD in Cognitive/Experimental Psychology, Human Factors, HCI, Statistics, or related field
  OR BA/BS in those fields with significant industry experience.
• Demonstrated ability to create and execute impactful research programs with division‑wide or company‑wide influence.
• Expertise across the full spectrum of UX research methodologies (qualitative and quantitative).
• Proven ability to translate complex data into clear, compelling insights with measurable impact on product outcomes.
• Exceptional verbal, written, and visual communication skills for storytelling and insight delivery.
• Strong track record of cross‑disciplinary collaboration (design, PM, engineering, marketing, etc.).
• Must meet these hard requirements:
• 4+ years designing and executing robust research plan