Client Delivery Partner - Automotive

About the job you’re considering

The Client Delivery Executive will be responsible for managing and delivering complex technology solutions to clients, ensuring high levels of customer satisfaction and business outcomes. This role requires a strategic thinker with strong leadership skills to manage client relationships, oversee project delivery, and drive growth within the account.

Your Role

Client Relationship Management:

·       Serve as the primary delivery point of contact for clients, building and maintaining strong, long-lasting relationships.

·       Understand client needs and business objectives to provide strategic guidance and deliver solutions that meet their goals.

·       Act as a trusted advisor to clients, offering insights and innovative solutions to effectively manage escalations and instill confidence in our ability to deliver.

 Project Delivery Oversight:

·       Oversee the delivery of projects, ensuring they are completed on time, within scope, and within budget.

·       Coordinate with internal teams, including project managers, technical experts, and other stakeholders, to ensure seamless delivery of services.

·       Monitor project progress and performance, addressing any issues or risks proactively.

Operational Excellence:

·       Ensure adherence to Capgemini’s delivery methodologies and best practices.

·       Coordinate pre-sales opportunities ensuring follow Cagpemini methodologies and best practices.  Ensure successful sales-to-delivery handover.

·       Implement continuous improvement initiatives to enhance service delivery and client satisfaction.

·       Manage budgets, forecasts, and financial performance of projects. 

Team Leadership and Development:

·       Lead, mentor, and develop a team of delivery professionals, fostering a culture of excellence and collaboration.

·       Promote knowledge sharing and continuous learning within the team.

·       Provide performance feedback and support career development.

 Your Skills and Experience: 

• Proven experience in client management and delivery of complex technology solutions.
• Strong understanding of the consulting and technology services industry.
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated ability to manage large-scale projects and cross-functional teams.
• Strategic thinker with a track record of driving business growth through successful delivery.
• Experience serving clients in the automotive industry.
• Ability to travel as required. 

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: 

• Flexible work 
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays 
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups