Senior HR Business Partner

About the team

The Zillow Group people, community and culture is what sets us apart and makes us excellent. The Zillow Group People Organization (HR) is a customer centric team that helps to build a special environment for our most valuable asset, our professionals and leaders, to do outstanding things. We are a team of skilled human resource professionals and fun people who enjoy working in a collaborative environment within a quickly growing and creative, tech, media, and real estate company.

Zillow, the top real estate website in the U.S., is building an on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow to find and get into their next home with speed, certainty and ease. The Zillow Group Mortgages team strives to transform the consumer mortgage experience by moving closer to the real estate transaction and bundling services to bring more value to the consumer. By using Zillow's home-buying expertise, innovative technology, and complementary mix of businesses, we are working to create a seamless, end to end experience for home financing and purchasing.

About the role

Zillow Group is looking for a dynamic Senior HR Business Partner to join our Human Resources team, reporting to the Manager, Human Resources, Mortgages. The Senior HRBP will be a strategic advisor to Zillow Group Mortgages people managers and employees. You will handle daily HR activities including employee relations, workforce planning, organizational integration and culture building.

You Will Get To:

• Collaborate with business and HR leadership as well as the broader HR team to establish HR plans and solutions to achieve strategic business initiatives and deliver results.

• Partner with leaders at multiple levels and their teams to create and implement HR strategies and activities that cultivate growth, innovation and organizational effectiveness. This includes implementing programs, processes and tools to help set managers and employees up for success.

• Assess the human resources needs in areas such as performance management, employee relations, compensation, career development and leadership development and drive the appropriate solutions in these areas.

• Partner with leadership and other HR groups to find opportunities to attract, develop and retain people to achieve their fullest potential.

• Coach and counsel managers on maintaining positive employee relations for a wide range of issues. May include conducting investigations in response to employee issues and working with the Sr. HR Director to recommend/implement courses of action based on investigation results.

• Support the analysis and facilitation of leadership and cultural initiatives. Use influence and coaching skills to cultivate a culture that reflects our core values.

• Liaison between employees and management to answer questions or concerns regarding company policies, practices and regulations.

• Lead the communication and rollout of HR programs and projects.

• Perform other miscellaneous duties as assigned which may include cross-team initiatives across all U.S. locations.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $86,200.00 - $137,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• You have the ability to achieve results in a fast-paced environment and navigate leaders through a variety of organizational changes.

• You have knowledge of HR policies, procedures, compliance and practices and experience in developing, implementing and maintaining HR projects and programs.

• You have a demonstrable ability to diagnose problems using critical thinking skills and identify and drive appropriate solutions.

• Effective verbal/written communication and presentation skills.

• Effective negotiation and conflict resolution skills as well as social and coaching skills.

• You have shown an ability to practice a high level of confidentiality.

• Able to handle workflow, w