OPERATIONS ANALYST II - 73002490

Requisition No: 845081 

Agency: Department of Revenue

Working Title: OPERATIONS ANALYST II - 73002490

 Pay Plan: Career Service

Position Number: 73002490 

Salary:  $44,852.76 / Annually 

Posting Closing Date: 01/23/2025 

Total Compensation Estimator Tool

Florida Department of Revenue

General Tax Administration

Operations Analyst 

Alachua

This is an Internal Agency Advertisement

The Florida Department of Revenue’s General Tax Administration program collects the revenue that maintains the state’s infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This is an Operations Analyst II position in the General Tax Administration Program, Receivables Management, Field Operations Collections Process. The incumbent provides professional-level support in coordination of field operations to improve voluntary compliance, reduce the burden on those we serve, and continually improve our processes. The incumbent assists leadership and management to ensure the most efficient and effective achievement of operational objectives by coordinating and providing leadership of purchase requisitions, purchase orders, office invoices, travel, P-Card purchases, and reconciliations. The incumbent also provides assistance with Process oversight by compiling various reports, conducting system reviews, handling special projects, and supporting skip tracing efforts.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue in the General Tax Administration Program, Receivables Management Process.
• Three years of experience working in the General Tax Administration Program, Receivables Management Process.
• One year of experience working in the System for Unified Taxation (SUNTAX).
• One year of experience working with Microsoft Excel.

SPECIAL NOTES:

• The incumbent will report to their home service center.
• Occasional overnight travel, using your own means of transportation, may be necessary for training purposes. Travel expenses will be reimbursed according to agency policy.  

SALARY:

• The hiring salary for this position generally will not exceed $3,737.73 monthly/$44,852.76 annually.

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Caitlin Roach, (850) 414-8768, Caitlin.Roach@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a