Restaurant Manager- NYC
Compass GroupAbout the role
Position Title: Restaurant Manager
Salary: $80,000-$90,000/ year
Other Forms of Compensation: Benefits
Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !
Job Summary
As a Restaurant Manager, you will oversee the successful execution of daily service operations while ensuring all Standards of Excellence established by the location, company, and client are consistently met. This role is responsible for leading, scheduling, and managing all front-of-house staff to deliver an exceptional guest experience in a high-volume restaurant setting.
Key Responsibilities:
- Hires, trains, and develops all FOH restaurant staff in fine dining service standards
- Maintains schedules, payroll, and other administrative support to maintain food and beverage cost controls, including inventory and pars
- Organizes and conducts pre-shift and departmental meetings daily
- Maintains communication with all departments to ensure customer service needs are met
- Creates seating charts and station assignments daily, following up with the support staff on the daily expected business
- Maintains all reservation systems and books to accommodate business demands
- Creates side work assignments and ensures completion with wait staff
- Maintains the highest level of service to client/guest, ensuring their satisfaction
- Maintains cleanliness and presentation of dining room area
- Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner
Preferred Qualifications:
- Six to eight years of upscale fine dining with at least three years of management experience
- Bachelor’s Degree, preferably in hospitality, or equal fine dining experience
- Cash handling and reconciliation of cash, banks, and POS systems
- Ability to hire, develop, train, coach, and counsel hourly associates
- Ability to plan, market, and execute special events/promotions
- Ability to monitor and track budgets and expenditures
- Excellent written and verbal communication skills
- Excellent knowledge of customer service techniques and current service standards
- Must be able to remain poised and focused under pressure
- Knowledge of basic office programs, Microsoft Word, Excel, Outlook, as well as reservations systems
- Conformity to the highest standards of personal integrity and ethical behavior
- Professional appearance and demeanor required
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qu
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