Assistant Administrative

Additional Locations:  
Requisition ID: 21473 Fleetwood is one of the oldest and most popular RVs on the road and in the RV industry. We have manufactured Class A RVs for over 65+ years which is more than double most of our competition. Now manufacturing RVs under the Fleetwood, American Coach, and Holiday Rambler brands, we spent a lot of time figuring out how to make the best motorhome possible–and it all starts with construction innovation. From a perfect combination of power & reliability to hand-selecting your RV interior, we know how to make your RV Home a home.    Fleetwood is part of the larger REV Group (NYSE: REVG), a leading manufacturer of specialty vehicles for the fire & emergency and recreation markets. REV Group’s extensive vehicle line-up includes models such as ambulances, fire trucks, terminal trucks, RV’s and much more. Our 6,500+ employees continuously demonstrate their commitment to building innovative and reliable vehicles that our customers can depend on whether for a family trip across the U.S. or when responding to an emergency. Rev Group is a veteran friendly employer and hires over 200 veterans and or those transferring out of the military each year.

REV Group (NYSE: REVG) is a leading designer, manufacturer and distributor of specialty vehicles and related aftermarket parts and services. REV serves a diversified customer base primarily in the United States through three segments: Fire & Emergency, Commercial and Recreation. REV provides customized vehicle solutions for applications including: essential needs (ambulances, fire apparatus, school buses, mobility vans and municipal transit buses), industrial and commercial (terminal trucks, cut-away buses and street sweepers) and consumer leisure (recreational vehicles (“RVs”) and luxury buses). REV’s brand portfolio consists of 30 well-established principal vehicle brands including many of the most recognizable names within our served markets. Several of REV’s brands pioneered their specialty vehicle product categories and date back more than 50 years.

 

Job Summary:

The Front Office Administrative Assistant serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; handles incoming and outgoing mail; performs duties such as record keeping, answers a multi-line switchboard and assists other departments in administrative tasks as needed.

 

Responsibilities:

• Welcomes visitors by greeting them with a friendly approach.
• Connects visitors with the appropriate party upon arrival.
• Answer the phone in a timely manner and take messages or forward calls to the correct recipient.
• Maintains security by following procedures, monitoring logbook, issuing visitor badges.
• Assist other departments in a variety of administrative duties.
• Maintain supplies for office.
• Administers incoming and outgoing mail and other various office package services.
• Maintains safe and clean reception area by complying with procedures and regulations.
• Copy, file and maintain paper or electronic documents and records.
• Performs other duties as assigned.

The above list of responsibilities is not exhaustive and you may be required to undertake other responsibilities and/or training as requested by your line manager.

 

Requirements (education, experience, travel, physical, work environment):

• Customer Service skills including friendly, professional, patience, interpersonal skills, high-energy, good presence.
• Telephone Skills including knowledge of phone systems, good verbal communication, listening, professionalism.
• Computer skills including Microsoft Office skills, computer system literate, email.
• Office skills including organization, problem solving, accuracy and attention to detail
• Ability to work in a courteous and professional manner with the public and employees.
• Must be able to handle confidential information.
• Ability to read, write, comprehend and verbally communicate simple instructions in English.
• High School Diploma or equivalent required.
• Minimum one-year Administration/multi-phone line experience. Two years of related experience preferred.

 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job: 

• The employee is regularly required to stand or walk; use hands to finger, handle or feel objects; and reach with hands and arms.
• The employee frequently is required to walk.
• The employee i