Engineering Manager [Digital Route to Consumer]

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken! 

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

 
At HEINEKEN, we are on a journey to become the best‑connected brewer in the world, with Digital Commerce playing a central role in this ambition. Digital Commerce is responsible for designing, developing and scaling the IT solutions that serve our customers better, faster and smarter across the entire Route‑to‑Consumer ecosystem. After successfully building our software engineering organisation, we are now entering the next stage of our evolution by accelerating the growth of Digital Commerce. We deliver digital products that directly support company revenue while elevating customer experience. Join us in shaping the technological capabilities that power HEINEKEN’s global Commerce strategy.

The Engineering Manager DRTC is responsible for leading and developing other leaders whose teams build technology solutions that enable our digital route to consumer. These products digitise all touchpoints in the sale and distribution of our products through 4 key personas: Distributor, Customer, Sales Reps and our Customer Service Team. This role combines technical expertise with deep leadership skills, requiring the ability to mentor other leaders, guide strategic engineering decisions, and ensure the timely delivery of projects while fostering a collaborative and innovative team culture. The Engineering Manager serves as a bridge between technical teams and business stakeholders, translating strategic goals into executable plans while maintaining engineering excellence and team health.

 

Your responsibilities would include: 

• Team Leadership and Development: recruiting, onboarding, and retaining top engineering talent while providing regular coaching, feedback, and career development opportunities. Result: A high-performing, engaged team with clear growth paths and low attrition rates
• Project Planning and Delivery: defining project scope, timelines, and resource allocation while managing dependencies and risks to ensure successful delivery. Result: Consistent on-time delivery of projects that meet quality standards and business requirements
• Technical Direction and Architecture: guiding technical decisions, code review practices, and architectural choices to maintain system quality and scalability. Result: Robust, maintainable codebases and technical solutions aligned with long-term platform goals.
• Performance Management: conducting regular one-on-ones, setting clear performance expectations, providing constructive feedback, and managing performance improvement plans when necessary. Result: Team members understand expectations, receive timely support, and consistently meet or exceed performance standards
• Cross-functional Collaboration: partnering with product managers, designers, and other stakeholders to define requirements, prioritise work, and align on delivery timelines. Result: Strong working relationships that enable smooth project execution and shared ownership of outcomes
• Process Improvement: evaluating and refining team processes, development workflows, and tooling to increase efficiency and reduce friction. Result: Streamlined development practices that improve velocity, code quality, and team satisfaction
• Technical Roadmap Planning: contributing to long-term technical strategy, identifying technical debt, and balancing feature development with infrastructure investments. Result: A sustainable technical foundation that supports current needs while positioning the team for future growth
• Incident Response and System Reliability: establishing on-call procedures, leading incident response efforts, and driving post-mortem processes to prevent future issues. Result: Improved system stability, reduced downtime, and a culture of continuous learning from failures
• Budget and Resource Management: managing team budget, vendor relationships, and resource allocation to maximise efficiency and ROI. Result: Optimised use of resources and tools that support team productivity within budget