Business Development Manager

Who We AreArrive Logistics is a leading transportation and technology company in North America, having surpassed $2 billion in annual revenue with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual and collaborative environment. There’s never been a more exciting time to get on board, so read on to learn more and apply today!
Who We WantAs a Business Development Manager, you will play a vital role in the development of our business as we grow into a top 5 North American freight brokerage. You will leverage your industry knowledge and high energy to coach, engage, and develop business development reps of all tenures into high performing multimodal freight brokers. This is an opportunity to apply your robust freight brokerage expertise to a leadership role.

What You'll Do

• Cultivate a high-performing, collaborative, and positive team culture by building sales skills through training, coaching, and providing actionable feedback.
• Proactive coaching and progressive performance management of all direct reports in alignment with the standard performance management process.
• Regularly conduct 1:1 meetings with Associate Manager to discuss: team performance, current challenges, team engagement, and to provide any coaching necessary on people management strategies/best practices.
• Regularly conduct 1:1 meetings with Sales Reps of all tenures to discuss progress, successes, areas of improvement, and any additional support or resources needed.
• Conduct quarterly career development conversations with Associate Manager and Sales Reps to discuss career growth interest, opportunities, potential, strengths, areas of improvement, and goals.
• Partnership with ER to identify early talent, flight risks, and consistently assess effort and performance metrics of direct reports.
• Clearly communicate and champion organizational changes to your team. Explain the "why" behind the change and encourage an optimistic viewpoint.
• Ensure all employees maintain a strong level of professionalism and intervene when necessary.
• Assign stretch projects or tasks to direct reports to encourage engagement and provide developmental opportunities.
• Expand your expertise of the Arrive business model and sales narrative.  
• Collaborate with all multimodal leaders, including cross border, and increase freight volume selling all modes and service offerings. 
• Embody a solutions minded leadership style, attack issues and solve them. 
• Strengthen your reps’ knowledge of the freight market cycles and assist with pricing opportunities.
• Support award management functions to ensure we’re accepting and receiving the appropriate number of shipments per our contractual award agreements by customer. 
• Work closely and collaborate with your house Director and VP to drive and support all company projects and initiatives. 
• Assist with aging to minimize past due invoices, invoices adjustments, and reduce OTIs. 
• Support and implement service initiatives in conjunction with the BizDev Service Operations Team. 
• Full understanding of ArriveNow platform including all functions and capabilities and ability to train all direct reports and drive adoption. 
• Become an expert in selling dedicated capacity, our business model and competitive advantages, and our proprietary software. 

Qualifications

• 4+ years of relevant sales experience in third party logistics. This can be at an asset or non-asset based company, but brokering experience is required.
• Previous management experience is required.
• Existing book of business and account contacts. 
• Demonstrated market awareness and ability to price TL shipments accordingly. 
• Exceptional communication and interpersonal skills, both written and verbal.
• Able to work collaboratively and cross-functionally with other team members to achieve results.
• Proficient in the Microsoft Office suite; you can conduct analysis and create presentations independently.

Supervisory Responsibility

• This position has supervisory responsibilities of Business Development Associate Manager(s) and 10+ Sales Representative within the department. 

The Perks of Working With Us

• Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and find your home at Arrive through our Employee Resource Groups.
• Enjoy office wide engagement activities, team event