Sr Manager Sales Training

About Dexcom

Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.

Meet the team:

At Dexcom, we empower people to take control of health.  Our patients are at the center of everything we do and that includes leaning into innovation in learning & development for our employees.  It is an exciting time for the Global Sales Training Organization at Dexcom.  We are growing our team and adding resources and learning opportunities designed to help our sales organization deliver customer-focused tools & resources that will enable them to support and empower patients. 

The sales training team is made up of learning & development professionals with broad skills and levels of experience.  The team includes an agile group of Instructional Designers, LMS Systems Administrators, Coordinators & Facilitation experts across multiple regions.   They collaborate with each other and within the global matrix of the commercial organization to ensure optimal sales enablement is achieved for our sales leaders & sales professionals.

Where you come in:  

·       This matrixed role reports to the Director of Sales Training – North America, with whom you will build trust and partner with peers & senior business partners across the commercial organization. 

·       You will lead a sales training team focused on the delivery of the developed training curriculum for customer-facing sales teams while collaborating with cross-functional teams, including but not limited to global sales training, talent acquisition, marketing, sales operations, tech support, clinical and regulatory groups, as well as external partners.

·       You will demonstrate and leverage your leadership, sales training & development, and technical skills to manage multiple training programs relating to new hires, active sales teams and national sales meetings. 

·       You thrive in a fast-paced environment where you will work with the US Design, Development Manager, and Regional Field Training Manager to help develop and pull through the sales training strategy for new hire onboarding, on-going training, and continuous learning programs for sales teams.

·       Your skills will allow you to lead sales trainers who are adaptable in a dynamic work environment to lead or execute on training projects with live instructor lead formats or virtual presentations.

What makes you successful:  

·       You have demonstrated, proven success in a life-sciences, training & development leadership position leading a team of highly qualified sales trainers.  You are extremely organized and can work in collaboration within the organization.  The ideal candidate would have a diabetes-disease state background along with field sales experience in medical or pharmaceutical sales.

·        Your understanding of the competencies of medical and/or pharmaceutical sales representatives and their leadership is essential to lead the sales training team.

·       You have design and development, needs assessment and the use of LMS systems experience; Sales Enablement platform experience preferred.  

·       You’re an effective coach and will develop your sales training team for strong results & career growth.

·       You are fluent in the English language and possess excellent verbal, written communication, and presentation skills.

·       Your willingness to work a flexible schedule which may include weekends and/or evening work, with overnight travel to regional/ corporate headquarter meetings will ensure your customers commitments are met. 

What you’ll get:

·       A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.

·       A full and comprehensive benefits program.

·       Growth opportunities on a global scale.

·       Access to career development through in-house learning programs and/or qualified tuition reimbursement.

·       An exciting and innovative, industry-leadi