Boutique Retail Associate FT Days

Under minimal supervision, the Boutique Retail Associate serves as a store key holder, responsible for opening and closing procedures. The Associate performs inventory management duties, cashier duties, visual merchandising, and a variety of backhouse retail service duties. The Associate may assist in ordering supplies, small categories of standard products, and receiving new merchandise. Prepares deposits and a variety of reports as directed by the Boutique Manager.

Education

Some college preferred; a combination of education and relevant job experience will be considered

Experience

At least 2 years’ retail experience, including inventory management

Skills

• Knowledge of basic cash register, point of sale functions and computer programs (i.e. Excel)
• Skill in written and oral communication
• Strong computer skills with ability to generate reports
• Excellent customer service and interpersonal skills
• Ability to work as part of a team
• Excellent organizational skills and ability to multi-task
• Ability to train volunteers

Licensures, Certifications

None applicable.
 

Principal Duties and Responsibilities

• Provides excellent customer service with special attention to clients with health challenges that affect their appearance and overall wellbeing. Works with Oncology Support Services as needed to address patient needs.
• Accurately performs cashier functions, including ringing up sales, and transmitting charges.  Reconciles daily receipts and prepares bank deposits.
• Assist patients and clients with wig consultations and special orders based on wig selections. Schedules appointments for the salon services.
• Assists the Boutique Manager with visual merchandising through creative displays and regular rotation of inventory. Ensures the sales floor is fully stocked and is appealing to customers.
• Performs a variety of retail duties including answering the telephone, merchandise restocking, deliveries, and maintaining a neat and clean shop.
• Assists management with loss prevention efforts and contacts Security as appropriate.
• Assists in ordering supplies, placing stock re-orders and other merchandise as directed by the Manager.
• Assists in receiving and marking new merchandise. Ensures the merchandise storage areas are neat and organized.
• As a Key Holder, is responsible for opening/closing procedures and set up of store as requested. Assists in the supervision of volunteers and flexes schedule to business needs as requested.
• Performs other related duties as assigned

Physical Requirements

• Able to lift up to 35 pounds
• Ability to perform frequent lifting, stooping and stretching
• Ability to walk and stand during much of the day

Working Conditions

• Normal retail, salon, and stock room environment; healthcare facility environment

Conditions of Employment

• Annual completion of corporate competencies

All roles must demonstrate GBMC Values

GBMC Values

Value Description

Respect

I will treat everyone with courtesy. I will foster a healing environment.

• Treats others with fairness, kindness, and respect for personal dignity and privacy
• Listens and responds appropriately to others’ needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

• Meets and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Seeks out the ideas of others to reach the best solutions
• Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

• Demonstrates honesty, i