Business Systems Analyst

Application Deadline: 18 December 2024

Department: IT

Employment Type: Full Time

Location: Alternative Heat Head Office

Reporting To: IT Systems Manager

Description

The opportunity has arisen to join an industry leader in UK’s & Ireland’s Building Services sector. Alternative Heat design, develop and deliver a wide range of offsite-prefabricated, innovative, and sustainable building service solutions throughout the UK & Europe.We specialise in the design, supply, and installation of a wide range of prefabricated energy solutions, typically built in NI and shipped throughout the UK & Europe. We also offer turnkey design, build, and operate solutions for commercial energy centres and large-scale district heating solutions and have experience with successfully procuring and delivering many similar packages to a wide range of public bodies throughout UK & Europe.  Job Title | Business Systems Analyst
Location  | Head Office, Banbridge.
Hours | Monday-Thursday 8am-5pm and Friday 8am-3pm
Salary | Competitive Depending on Experience
Responsible to | IT Systems Manager  As an Business Systems Analyst, you are essential to optimising the company’s business systems. You will manage, maintain, and innovate technology solutions that enhance operational efficiency and align with the company's strategic goals. Additionally, you will support user training initiatives to ensure effective adoption and use of these systems.In this role, you will support business objectives by analysing and improving system processes, gathering requirements, and recommending technology solutions. Working with cross-functional teams, you will document workflows, troubleshoot issues, and ensure technology drives organisational success.

Key Responsibilities

• Enhance operational efficiency through the implementation and maintenance of technology solutions.
• Facilitate the successful execution of IT projects and initiatives.
• Streamline business processes by identifying and implementing technology-based improvements.
• Maintain accurate data within business systems to support data-driven decision-making.
• Train and support end-users to ensure effective use and maximum utilisation of business systems.
• Safeguard the confidentiality and integrity of company data.
• Perform any other duties deemed necessary by management.

Skills, Knowledge and Expertise

Essential Criteria:

• Strong verbal and written communication skills to explain complex concepts to non-technical stakeholders.
• Proven analytical, innovative, and problem-solving skills.
• Good understanding of computer applications and systems.
• Ability to lead and manage projects effectively to completion.
• Confident decision-making skills.
• Strong organisational skills, with flexibility to adapt to changing circumstances.
• Proficiency with planning tools to prioritise tasks and manage time effectively.
• Strong collaboration skills.

Benefits

• Full in-house training and career development opportunities.
• Competitive pension scheme.
• Life assurance scheme.
• Health cash plan.
• Full access to smart wellbeing platform.
• Annual flu vaccine
• Free annual health check during working hours.
• Annual leave increasing in line with length of service.
• Lavish Long service awards
• Generously funded social events organised for all employees throughout the year via our Social and Wellbeing committee.
• Full access to car emergency kit.
• Annual Christmas raffle
• Yearly allowance for AH Branded clothing merchandise
• Secure, free onsite parking.
• Dedicated departmental budget allocated annually for team building events during working hours
• Free Tea & Coffee
• Friendly and supportive working environment

Alternative Heat is an equal opportunities employer