MC Experienced Operations Analyst (Hiring Nationwide)

Job Summary: 

The Management Consulting (MC) Experienced Operations Analyst is responsible for supporting both internal operational initiatives and client-facing projects.  As a member of the operations team, the analyst contributes to the planning and execution of practice-level projects. As a resource to MC service lines, the analyst participates in engagements under the direction of project teams. 

Job Duties:

Operations

• Coordinates national team meetings including the all-hands meetings, senior executive team meetings, special projects and other events
• Supports business development efforts by updating CRM and coordinating with senior leadership on practice reporting. 
• Coordinates and supports conflict checks, open project codes and process customer billing
• Manages operational projects in coordination with practice leadership 
• Works with project teams on client engagements.
• Helps to coordinate the MC internship program including interviewing and orienting new interns
• Helps coordinate the new hire on-boarding process and provides communication, logistics and meeting coordination

Engagements

• Works with engagement team to understand the nature of the engagement and the work assignment
• Produces assigned work products to the satisfaction of the engagement lead or project manager 
• Manages time to ensure that tasks and deliverables are completed on schedule

Communication

• Interacts professionally with partners, practice leaders and stakeholders
• Creates high-quality correspondence and presentations on behalf of leadership 
• Advises the business line on scheduling considerations, and provides information required to make key operational decisions
• Conducts training to staff on organizational processes including conflict checks, client acceptance and PeopleSoft code requests

Business Development

• Supports the proposal process and production throughout all phases
• Collaborates with business line marketing and business development departments with coordinating activities
• Other duties as required

Supervisory Responsibilities:

• N/A
   

Qualifications, Knowledge, Skills and Abilities:

Education:

• Bachelor’s degree, required; focus in Business, preferred

Experience:

• Experience with project management, including developing and managing project timelines, prioritizing and assigning projects and tasks and assessing progress, preferred

License/Certifications:

• PMP – or another Project Management International certification, preferred

Software:

• Proficient in the use of Windows and Microsoft Office Suite, specifically Word, Excel, and PowerPoint, required
• Experience with Smartsheet, preferred

Language:

• N/A

Other Knowledge, Skills, & Abilities:

• Ability to work in a deadline-driven environment with a focus on detail and accuracy
• Strong task management and organizational skills
• Excellent written and verbal communication skills
• Ability to foster and maintain relationships with professionals at all levels within the organization
• Ability to act as a strategic partner to regional and local business line, practice leadership and management teams
• Strong project and time management skills
• Ability to maintain a high level of confidentiality and professionalism in all matters
• Ability to work independently or within a team environment
• Ability to successfully multi-task while working independently and within a group environment

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.